FDA Adverse Event Malfunction Summary report: N

INFINITI VISION SYSTEM

MDR report key: 7160162 · Received January 3, 2018

Report

Report Number
2028159-2018-00019
Event Type
Malfunction
Date Received
January 3, 2018
Report Date
March 15, 2018
Manufacturer
ALCON RESEARCH, LTD. - IRVINE TECHNOLOGY CENTER
Product Code
HQC
PMA / PMN Number
K120912
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION INCLUDING ROOT CAUSE ANALYSIS IS IN PROGRESS. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY IN ACCORDANCE WITH 21 CFR 803.56 WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE. THE MANUFACTURER INTERNAL REFERENCE NUMBER IS: 2017-102808.

Additional Manufacturer Narrative · 1

THE SERVICE REQUEST (SR) WAS CANCELLED AND NO WORK WAS PERFORMED ON THE SYSTEM. THE SR NOTED THE SYSTEM WAS STARTED COLD. WITH NO ADDITIONAL, RELATED INFORMATION PROVIDED, THE CUSTOMER REPORTED EVENT WAS NOT ABLE TO BE CONFIRMED. THE SYSTEM WAS MANUFACTURED ON SEPTEMBER 9, 2010. BASED ON QA ASSESSMENT, THE PRODUCT MET SPECIFICATIONS AT THE TIME OF RELEASE. THE ROOT CAUSE OF THE REPORTED EVENT CANNOT BE DETERMINED THE MANUFACTURER INTERNAL REFERENCE NUMBER IS: (B)(4).

Description of Event or Problem · 1

A CUSTOMER REPORTED THAT THE UNIT WILL BOOT UP, BUT THEN SHUTS DOWN ON ITS OWN. ADDITIONAL INFORMATION HAS BEEN REQUESTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
6121 INFINITI VISION SYSTEM UNIT, PHACOFRAGMENTATION HQC ALCON RESEARCH, LTD. - IRVINE TECHNOLOGY CENTER NA NA

Patients

Seq Age Sex Outcome Treatment
1 Other