FDA Adverse Event Malfunction Summary report: N

BRAVO

MDR report key: 7160049 · Received January 3, 2018

Report

Report Number
9710107-2018-00023
Event Type
Malfunction
Date Received
January 3, 2018
Date of Event
July 8, 2016
Report Date
January 3, 2018
Manufacturer
GIVEN IMAGING LTD., YOQNEAM
Product Code
FFT
PMA / PMN Number
K102543
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION SUMMARY: THE BRAVO RECORDER WAS RECEIVED WITH THE STUDY¿S DATA. UPLOAD DATA BY ACCUVIEW PH-Z 5.2 WAS FAILED, ERROR MESSAGE APPEARED-¿CANNOT UPLOAD DATA¿. CONNECTED THE RECORDER TO SW "BRAVO UTILITY" AND 227 FILES WERE FOUND, THAT CORRESPONDS TO 48 HOURS OF RECORDING TIME. HOWEVER, THE FILES WERE CHECKED IN THE R<(>&<)>D AND IT WAS FOUND THAT THIS FILES ARE EMPTY (MISSING DATA). THEREFORE CUSTOMER COULD NOT SAVE THE STUDY (CORRUPTED FILES). NOTE THAT COMPLAINANT SAID THAT STUDY IS 18 HOURS HOWEVER ACCORDING TO FILES IT IS CLEAR THAT IT WAS 48 HOURS. NOT CLEAR WHAT THE COMPLAINANT SAW AFTER 18 HOURS. MAIN SUSPICION UNKNOWN BUG OF THE SOFTWARE.

Description of Event or Problem · 1

ACCORDING TO THE REPORTER, THE CUSTOMER CALLED TO REPORT A BRAVO STUDY THAT ENDED AFTER 18 HOURS. THE CUSTOMER REPORTED THEY WERE UNABLE TO SAVE THE STUDY AND THEN IT WAS DELETED FROM THE RECORDER WHEN ATTEMPTING TO UPLOAD THE STUDY. A REPEAT PROCEDURE WAS NECESSARY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
4406 BRAVO ELECTRODE, PH, STOMACH FFT GIVEN IMAGING LTD., YOQNEAM FGS-0450

Patients

Seq Age Sex Outcome Treatment
1