FDA Adverse Event Malfunction Summary report: N

COBAS 6000 C (501) MODULE

MDR report key: 7156672 · Received January 2, 2018

Report

Report Number
1823260-2018-00015
Event Type
Malfunction
Date Received
January 2, 2018
Date of Event
December 18, 2017
Report Date
January 23, 2018
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

(B)(4)

Additional Manufacturer Narrative · 1

NO SIMILAR EVENTS HAVE OCCURRED AT THE CUSTOMER SITE WITHIN THE PAST 12 MONTHS. NO ABNORMAL COMPLAINT TRENDS WERE IDENTIFIED FOR THE TUBING REPLACED BY THE FIELD SERVICE ENGINEER.

Description of Event or Problem · 1

THE CUSTOMER STATED THAT THEY RECEIVED QUESTIONABLE RESULTS FOR TWO SAMPLES TESTED FOR AST ASPARTATE AMINOTRANSFERASE AND CA2 CALCIUM GEN.2 (CA) ON THE COBAS 6000 C (501) MODULE - C501. OF THE TWO SAMPLES, ONE HAD AN ERRONEOUS CA RESULT. THE ERRONEOUS RESULT WAS NOT REPORTED OUTSIDE OF THE LABORATORY. THE SAMPLE INITIALLY RESULTED AS 6.41 MG/DL AND REPEATED AS 8.51 MG/DL. THE REPEAT RESULT WAS BELIEVED TO BE CORRECT. THE PATIENT WAS NOT ADVERSELY AFFECTED. THE CUSTOMER STATED THAT THE ANALYZER MADE A NOISE AT THE TIME OF OCCURRENCE AND A RINSE UNIT ALARM WAS ISSUED BY THE ANALYZER. THE FIELD SERVICE ENGINEER DETERMINED THAT A DETERGENT NOZZLE WAS LEAKING AFTER DISPENSE. HE TRIED TO CLEAN THE NOZZLE, BUT THERE WAS NO EFFECT. HE REPLACED A VALVE BANK, BUT THERE WAS NO CHANGE. HE CHECKED FURTHER AND FOUND THAT THERE WAS AN ISSUE WITH TUBING. HE REPLACED THE TUBING. HE PERFORMED MECHANISM CHECKS AND THESE WERE OK. HE RAN PRECISION STUDIES AND THESE WERE OK. THE CUSTOMER RAN CALIBRATIONS AND QUALITY CONTROLS; THESE WERE OK. HE FOLLOWED UP WITH THE CUSTOMER AND THE CUSTOMER STATED THAT THE INSTRUMENT WAS RUNNING OK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1083 COBAS 6000 C (501) MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS C501 NA

Patients

Seq Age Sex Outcome Treatment
1