FDA Adverse Event Malfunction Summary report: N

ARCHITECT C4000 ANALYZER

MDR report key: 7149207 · Received December 27, 2017

Report

Report Number
1628664-2017-00535
Event Type
Malfunction
Date Received
December 27, 2017
Date of Event
December 9, 2017
Report Date
February 20, 2018
Manufacturer
ABBOTT MANUFACTURING INC
Product Code
JJE
PMA / PMN Number
K981791
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

AN EVALUATION IS IN PROCESS. A FOLLOW UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE.

Additional Manufacturer Narrative · 1

ON (B)(6) 2018 THE SUSPECT MEDICAL DEVICE WAS CHANGED FROM MAGNESIUM REAGENTS LN 7D70-21 TO ARCHITECT C4000 ANALYZER LN 02P24-40 SN (B)(4) WHICH ARE BOTH MANUFACTURED IN (B)(4). FURTHER INVESTIGATION OF THE CUSTOMER ISSUE INCLUDED A REVIEW OF THE COMPLAINT TEXT, A SEARCH FOR SIMILAR COMPLAINTS, REVIEW OF INSTRUMENT LOGS, A REVIEW OF LABELING AND INSTRUMENT SERVICE. NO ADVERSE TREND WAS IDENTIFIED FOR THE CUSTOMER'S ISSUE. LABELING WAS REVIEWED AND FOUND TO BE ADEQUATE. THE ISSUE WAS RESOLVED BY ADJUSTING THE WASH CUP VOLUMES AND EDITED THE MAGNESIUM SMART WASH TO MATCH THE MAGNESIUM PACKAGE INSERT AND REPLACING THE SAMPLE AND R1 SYRINGE VALVES (PART NUMBER 7-202518-01). BASED ON ALL AVAILABLE INFORMATION AND ABBOTT DIAGNOSTICS' COMPLAINT INVESTIGATION NO PRODUCT DEFICIENCY WAS IDENTIFIED.

Description of Event or Problem · 1

THE CUSTOMER OBSERVED A FALSELY ELEVATED MAGNESIUM RESULT ON THE ARCHITECT C8000 ANALYZER. THE FOLLOWING DATA WAS PROVIDED (MG/DL): PATIENT 2 INITIAL 3.4 REPEAT 1.2, 1.2, 1.2. THERE WAS NO IMPACT TO PATIENT MANAGEMENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
927512 ARCHITECT C4000 ANALYZER AUTOMATED CHEMISTRY ANALYZER, JJE ABBOTT MANUFACTURING INC UNKNOWN

Patients

Seq Age Sex Outcome Treatment
1