FDA Adverse Event Malfunction Summary report: N

ROCHE

MDR report key: 7142245 · Received December 21, 2017

Report

Report Number
MW5074195
Event Type
Malfunction
Date Received
December 21, 2017
Report Date
December 20, 2017
Manufacturer
ROCHE
Product Code
DLJ
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
IL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Description of Event or Problem · 1

BEGINNING IN (B)(6) 2017 THROUGH (B)(6) 2017, THERE WERE 5 INSTANCES WHERE A SET OF 5 SAMPLES APPEARED TO BE MISSING, BUT WERE FOUND ON THE ROCHE MPA. IN WORKING WITH THE VENDOR IT WAS EVENTUALLY DETERMINED THAT SINCE THE LAB HAS 2 MPA INSTRUMENTS THAT RACKS FROM MPA 1 WERE BEING USED ON MPA2. THESE RACKS ARE IDENTICAL INCLUDING THE BAR CODE NUMBERS WITH THE EXCEPTION OF A GREEN STICKER FOR MPA. WHEN THE SECOND RACK WITH THE SAME BAR CODE NUMBER IS INTRODUCED TO THE ANALYZER AND THE FIRST RACK WITH THE SAME NUMBER IS CURRENTLY BEING PROCESSED, THE ANALYZER WILL PRODUCE AN ERROR MESSAGE THAT INDICATES "RACK AND POS IS ALREADY OCCUPIED BY ANOTHER SAMPLE." THE INSTRUMENT ALLOWS THE OPERATOR TO OVERRIDE THE ERROR AND RE-INTRODUCE THE RACK. THE INSTRUMENT THAN DISASSOCIATES THE FIRST SET OF PT DEMOGRAPHICS AND REPLACES IT WITH THE SECOND SET OF PT DEMOGRAPHICS, THEREBY TESTING THE 1ST SET OF SAMPLES AND APPLYING THE SECOND SET OF PT DEMOGRAPHICS TO THE RESULT. THIS CAUSE 22 RESULTS TO BE REPORTED ON THE INCORRECT PTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
920465 ROCHE MPA (MYCOPHENOLIC ACID ASSAY) DLJ ROCHE MPA

Patients

Seq Age Sex Outcome Treatment
1 Other