HELICAL BLADE INSERTER
Report
- Report Number
- 2939274-2017-50390
- Event Type
- Malfunction
- Date Received
- December 20, 2017
- Report Date
- November 24, 2017
- Manufacturer
- WRIGHTS LANE : SYNTHES USA PRODUCTS LLC
- Product Code
- LXH
- UDI-DI
- 10886982196064
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA
- Reporter Occupation
- HEALTH PROFESSIONAL
Narratives
ADDITIONAL NARRATIVE: DEVICE RETURNED TO MANUFACTURER. DHR REVIEW WAS COMPLETED. PART NUMBER: 357.372 SYNTHES LOT NUMBER: 7812863, SUPPLIER LOT NUMBER: YYYYY. RELEASE TO WAREHOUSE DATE: 09 DEC 2014. SUPPLIER: JENNERSVILLE INSTRUMENTS. REVIEW OF THE DEVICE HISTORY RECORD(S) SHOWED THAT THERE WERE NO ISSUES DURING THE MANUFACTURE OF THIS PRODUCT, AND ANY SUBCOMPONENTS, WHICH WOULD CONTRIBUTE TO THIS COMPLAINT CONDITION. NO NCRS WERE GENERATED DURING PRODUCTION. SERVICE AND REPAIR EVALUATED THE RETURNED DEVICE. THE CUSTOMER REPORTED THE END DISK OF THE INSERTER BROKE, AND THE SIDE SCREW AND INSIDE PIN NO LONGER FUNCTIONED. THE REPAIR TECHNICIAN REPORTED THE ALIGNMENT INDICATOR WAS MISSING. MISSING PARTS IS THE REASON FOR REPAIR. THE CAUSE OF THE ISSUE IS UNKNOWN. THE FOLLOWING PARTS WERE REPLACED: REPLACEMENT ALIGNMENT. THE ITEM WAS REPAIRED PER THE INSPECTION SHEET, PASSED SYNTHES FINAL INSPECTION ON 18-DEC-2017 AND WILL BE RETURNED TO THE CUSTOMER UPON COMPLETION OF THE SERVICE AND REPAIR PROCESS. THE EVALUATION WAS CONFIRMED. NO SERVICE HISTORY REVIEW CAN BE PERFORMED AS PART NUMBER 357.372 WITH LOT NUMBER(S) 7812863 IS A LOT/BATCH CONTROLLED ITEM. DEVICE WAS USED FOR TREATMENT, NOT DIAGNOSIS. IF INFORMATION IS OBTAINED THAT WAS NOT AVAILABLE FOR THE INITIAL MEDWATCH, A FOLLOW-UP MEDWATCH WILL BE FILED AS APPROPRIATE.
DEVICE IS AN INSTRUMENT AND IS NOT IMPLANTED/EXPLANTED. COMPLAINANT PART IS EXPECTED TO BE RETURNED FOR MANUFACTURER REVIEW/INVESTIGATION, BUT HAS YET TO BE RECEIVED. (B)(6). THE INVESTIGATION COULD NOT BE COMPLETED; NO CONCLUSION COULD BE DRAWN, AS NO PRODUCT WAS RECEIVED. DEVICE WAS USED FOR TREATMENT, NOT DIAGNOSIS. IF INFORMATION IS OBTAINED THAT WAS NOT AVAILABLE FOR THE INITIAL MEDWATCH, A FOLLOW-UP MEDWATCH WILL BE FILED AS APPROPRIATE.
DEVICE REPORT FROM SYNTHES (B)(4) REPORTS AN EVENT IN (B)(6) AS FOLLOWS: IT WAS REPORTED THE END DISK OF THE HELICAL BLADE INSERTER BROKE AFTER DISMANTLING OF THE INSTRUMENT FOR CLEANING. THE SIDE SCREW AND THE INSIDE PIN NO LONGER FUNCTION. NO PATIENT INVOLVEMENT.THIS IS REPORT 1 OF 1 FOR (B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 912802 | HELICAL BLADE INSERTER | MISC ORTHO SURGICAL INSTR | LXH | WRIGHTS LANE : SYNTHES USA PRODUCTS LLC | 7812863 | 10886982196064 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |