FDA Adverse Event Malfunction Summary report: N

HELICAL BLADE INSERTER

MDR report key: 7136720 · Received December 20, 2017

Report

Report Number
2939274-2017-50390
Event Type
Malfunction
Date Received
December 20, 2017
Report Date
November 24, 2017
Manufacturer
WRIGHTS LANE : SYNTHES USA PRODUCTS LLC
Product Code
LXH
UDI-DI
10886982196064
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

ADDITIONAL NARRATIVE: DEVICE RETURNED TO MANUFACTURER. DHR REVIEW WAS COMPLETED. PART NUMBER: 357.372 SYNTHES LOT NUMBER: 7812863, SUPPLIER LOT NUMBER: YYYYY. RELEASE TO WAREHOUSE DATE: 09 DEC 2014. SUPPLIER: JENNERSVILLE INSTRUMENTS. REVIEW OF THE DEVICE HISTORY RECORD(S) SHOWED THAT THERE WERE NO ISSUES DURING THE MANUFACTURE OF THIS PRODUCT, AND ANY SUBCOMPONENTS, WHICH WOULD CONTRIBUTE TO THIS COMPLAINT CONDITION. NO NCRS WERE GENERATED DURING PRODUCTION. SERVICE AND REPAIR EVALUATED THE RETURNED DEVICE. THE CUSTOMER REPORTED THE END DISK OF THE INSERTER BROKE, AND THE SIDE SCREW AND INSIDE PIN NO LONGER FUNCTIONED. THE REPAIR TECHNICIAN REPORTED THE ALIGNMENT INDICATOR WAS MISSING. MISSING PARTS IS THE REASON FOR REPAIR. THE CAUSE OF THE ISSUE IS UNKNOWN. THE FOLLOWING PARTS WERE REPLACED: REPLACEMENT ALIGNMENT. THE ITEM WAS REPAIRED PER THE INSPECTION SHEET, PASSED SYNTHES FINAL INSPECTION ON 18-DEC-2017 AND WILL BE RETURNED TO THE CUSTOMER UPON COMPLETION OF THE SERVICE AND REPAIR PROCESS. THE EVALUATION WAS CONFIRMED. NO SERVICE HISTORY REVIEW CAN BE PERFORMED AS PART NUMBER 357.372 WITH LOT NUMBER(S) 7812863 IS A LOT/BATCH CONTROLLED ITEM. DEVICE WAS USED FOR TREATMENT, NOT DIAGNOSIS. IF INFORMATION IS OBTAINED THAT WAS NOT AVAILABLE FOR THE INITIAL MEDWATCH, A FOLLOW-UP MEDWATCH WILL BE FILED AS APPROPRIATE.

Additional Manufacturer Narrative · 1

DEVICE IS AN INSTRUMENT AND IS NOT IMPLANTED/EXPLANTED. COMPLAINANT PART IS EXPECTED TO BE RETURNED FOR MANUFACTURER REVIEW/INVESTIGATION, BUT HAS YET TO BE RECEIVED. (B)(6). THE INVESTIGATION COULD NOT BE COMPLETED; NO CONCLUSION COULD BE DRAWN, AS NO PRODUCT WAS RECEIVED. DEVICE WAS USED FOR TREATMENT, NOT DIAGNOSIS. IF INFORMATION IS OBTAINED THAT WAS NOT AVAILABLE FOR THE INITIAL MEDWATCH, A FOLLOW-UP MEDWATCH WILL BE FILED AS APPROPRIATE.

Description of Event or Problem · 1

DEVICE REPORT FROM SYNTHES (B)(4) REPORTS AN EVENT IN (B)(6) AS FOLLOWS: IT WAS REPORTED THE END DISK OF THE HELICAL BLADE INSERTER BROKE AFTER DISMANTLING OF THE INSTRUMENT FOR CLEANING. THE SIDE SCREW AND THE INSIDE PIN NO LONGER FUNCTION. NO PATIENT INVOLVEMENT.THIS IS REPORT 1 OF 1 FOR (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
912802 HELICAL BLADE INSERTER MISC ORTHO SURGICAL INSTR LXH WRIGHTS LANE : SYNTHES USA PRODUCTS LLC 7812863 10886982196064

Patients

Seq Age Sex Outcome Treatment
1