FDA Adverse Event Malfunction Summary report: N

T:SLIM INSULIN DELIVERY SYSTEM

MDR report key: 7132593 · Received December 19, 2017

Report

Report Number
3007981285-2017-39738
Event Type
Malfunction
Date Received
December 19, 2017
Date of Event
December 14, 2017
Report Date
December 19, 2017
Manufacturer
TANDEM DIABETES CARE
Product Code
LZG
PMA / PMN Number
K111210
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

PER THE USER GUIDE: ALWAYS ENSURE THAT THERE ARE NO AIR BUBBLES IN THE TUBING WHEN FILLING. PER THE CARTRIDGE INSTRUCTIONS FOR USE: MAKE SURE THAT INSULIN IS AT ROOM TEMPERATURE BEFORE FILLING CARTRIDGE. NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. DEVICE NOT RETURNED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER'S BLOOD GLUCOSE (BG) LEVEL RANGED FROM 200-343 MG/DL AND INSULIN INJECTIONS WERE ADMINISTERED TO ADDRESS THE BG LEVEL. THE CAUSE OF THE BG LEVEL WAS NOT KNOWN. DURING TROUBLESHOOTING, WHITE SPOTS ON THE TUBING WERE FOUND. THERE WERE NO AIR BUBBLES. REPORTEDLY, THE CUSTOMER USED COLD INSULIN TO FILL THE CARTRIDGE AND DID NOT REMOVE THE AIR FROM THE CARTRIDGE. THE CUSTOMER CHANGED THE PUMP SUPPLIES AND RESUMED INSULIN DELIVERY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
911069 T:SLIM INSULIN DELIVERY SYSTEM INSULIN PUMP LZG TANDEM DIABETES CARE 004628

Patients

Seq Age Sex Outcome Treatment
1 63 YR