FDA Adverse Event Malfunction Summary report: N

PHILIPS SONICARE

MDR report key: 7130552 · Received December 19, 2017

Report

Report Number
3026630-2017-00363
Event Type
Malfunction
Date Received
December 19, 2017
Date of Event
December 2, 2017
Report Date
December 2, 2017
Manufacturer
PHILIPS ORAL HEALTHCARE
Product Code
JEQ
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE DIAMONDCLEAN BRUSH HEAD IS AN ACCESSORY TO THE SONICARE TOOTHBRUSH. THE SERIAL NUMBER OF THE BRUSH HEAD WAS NOT PROVIDED. DEVICE MANUFACTURING DATE NOT AVAILABLE DUE TO THE BRUSH HEAD NOT BEING RETURNED.

Description of Event or Problem · 1

CONSUMER CALLED STATING THAT BRISTLES FROM THE DIAMONDCLEAN BRUSH HEAD WERE FALLING OUT IN THEIR MOUTH.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
909594 PHILIPS SONICARE DIAMONDCLEAN BRUSH HEAD JEQ PHILIPS ORAL HEALTHCARE

Patients

Seq Age Sex Outcome Treatment
1