FDA Adverse Event
Malfunction
Summary report: N
PHILIPS SONICARE
MDR report key: 7130552
·
Received December 19, 2017
Report
- Report Number
- 3026630-2017-00363
- Event Type
- Malfunction
- Date Received
- December 19, 2017
- Date of Event
- December 2, 2017
- Report Date
- December 2, 2017
- Manufacturer
- PHILIPS ORAL HEALTHCARE
- Product Code
- JEQ
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MI, US
- Reporter Occupation
- PATIENT
Narratives
Additional Manufacturer Narrative · 1
THE DIAMONDCLEAN BRUSH HEAD IS AN ACCESSORY TO THE SONICARE TOOTHBRUSH. THE SERIAL NUMBER OF THE BRUSH HEAD WAS NOT PROVIDED. DEVICE MANUFACTURING DATE NOT AVAILABLE DUE TO THE BRUSH HEAD NOT BEING RETURNED.
Description of Event or Problem · 1
CONSUMER CALLED STATING THAT BRISTLES FROM THE DIAMONDCLEAN BRUSH HEAD WERE FALLING OUT IN THEIR MOUTH.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 909594 | PHILIPS SONICARE | DIAMONDCLEAN BRUSH HEAD | JEQ | PHILIPS ORAL HEALTHCARE |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |