FDA Adverse Event Malfunction Summary report: N

EZ PASS 70 DEGREE LEFT

MDR report key: 7130403 · Received December 19, 2017

Report

Report Number
0001825034-2017-11102
Event Type
Malfunction
Date Received
December 19, 2017
Date of Event
November 27, 2017
Report Date
March 22, 2018
Manufacturer
ZIMMER BIOMET, INC.
Product Code
HWQ
PMA / PMN Number
PN/A
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). CONCOMITANT MEDICAL PRODUCTS: CAT#904054 EZ PASS 70 DEGREE LEFT LOT#: NI. THE REPORTED EVENT COULD NOT BE CONFIRMED BASED ON LIMITED INFORMATION RECEIVED. NO PRODUCTS WERE RETURNED; THEREFORE, THE VISUAL AND DIMENSIONAL INSPECTIONS WERE NOT PERFORMED. DEVICE HISTORY RECORD (DHR) REVIEW WAS UNABLE TO BE PERFORMED AS THE LOT NUMBER OF THE DEVICE INVOLVED IN THE EVENT IS UNKNOWN. REVIEW OF THE COMPLAINT HISTORY DETERMINED THAT NO FURTHER ACTION IS REQUIRED. A DEFINITIVE ROOT CAUSE CANNOT BE DETERMINED WITH THE INFORMATION PROVIDED. NO CORRECTIVE ACTIONS, PREVENTIVE ACTIONS, OR FIELD ACTIONS RESULTED AFTER INVESTIGATION OF THIS EVENT. IF ANY FURTHER INFORMATION IS FOUND WHICH WOULD CHANGE OR ALTER ANY CONCLUSIONS OR INFORMATION, A SUPPLEMENTAL WILL BE FILED ACCORDINGLY. ZIMMER BIOMET WILL CONTINUE TO MONITOR FOR TRENDS.

Additional Manufacturer Narrative · 1

(B)(4). CONCOMITANT MEDICAL PRODUCTS: 904054, EZ PASS 70 DEGREE LEFT, 356880. (B)(6). CUSTOMER HAS INDICATED THAT THE PRODUCT WILL NOT BE RETURNED TO ZIMMER BIOMET FOR INVESTIGATION. THE INVESTIGATION IS IN PROCESS. ONCE THE INVESTIGATION HAS BEEN COMPLETED, A FOLLOW-UP MDR WILL BE SUBMITTED. MULTIPLE MDR REPORTS WERE FILED FOR THIS EVENT, PLEASE SEE ASSOCIATED REPORTS: 0001825034-2017-11101. DISCARDED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE ITEM WOULD NOT PASS THE WIRE THROUGH THE WHEELS ON THE DEVICE. THEREFORE, THE DEVICE DID NOT PERFORM AS EXPECTED. A REPLACEMENT WAS OPENED FROM THE SAME LOT; HOWEVER, THE SAME ISSUE OCCURRED. ATTEMPTS HAVE BEEN MADE AND ADDITIONAL INFORMATION ON THE REPORTED EVENT IS UNAVAILABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
910686 EZ PASS 70 DEGREE LEFT PASSER HWQ ZIMMER BIOMET, INC. N/A 356880

Patients

Seq Age Sex Outcome Treatment
1