FDA Adverse Event Injury Summary report: N

QUANTUM

MDR report key: 712823 · Received May 11, 2006

Report

Report Number
2914019-2006-00043
Event Type
Injury
Date Received
May 11, 2006
Date of Event
March 24, 2006
Report Date
May 11, 2006
Manufacturer
LUMENIS, INC.
Product Code
GEX
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER REQUESTED SERVICE ON 03/17/2006 FOR A PROBLEM WITH THE TOUCHSCREEN OF THE QUANTUM SR (PRODUCT COMPLAINT). LUMENIS RECOMMENDED A SERVICE CALL AND THE CUSTOMER DEFERRED RETURNING THE LETTER ON INTENT NECESSARY FOR THE BILLABLE SERVICE. ON 03/28/2006 THE CUSTOMER REPORTED THAT 2 PT HAD BEEN BURNED AND BLISTERED WITH REDNESS AND REQUESTED SERVICE TO EVALUATE THE SYSTEM. LUMENIS MADE MULTIPLE REQUEST FOR PT AND INCIDENT DETAILS FOR INVESTIGATION, AND ONLY LIMITED DETAILS WERE PROVIDED. LUMENIS REGULATORY WAS INFORMED ON 05/11/2006 THAT ONE OF THE PT IS A FEMALE; ADDITIONAL DETAILS WERE REQUESTED BY REGULATORY ON 05/11/2006.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 QUANTUM COMBINATION INTENSE PULSE LIGHT DEVICE AND SOLID STATE LASER GEX LUMENIS, INC. GAL3696000 *

Patients

Seq Age Sex Outcome Treatment
1 * Required Intervention