U BY KOTEX SLEEK
Report
- Report Number
- 3011109575-2017-00108
- Event Type
- Malfunction
- Date Received
- December 18, 2017
- Date of Event
- November 20, 2017
- Report Date
- December 18, 2017
- Manufacturer
- K-C AFC MANUFACTURING, S. DE R.L. DE C.V
- Product Code
- HEB
- UDI-DI
- 00036000998368
- PMA / PMN Number
- K112635
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA
- Reporter Occupation
- PATIENT
Narratives
THE DEVICE HISTORY RECORD (DHR) AND QUALITY RECORDS WERE REVIEWED. THESE DOCUMENTS DEMONSTRATE THAT PROCEDURES WERE CORRECTLY FOLLOWED. A CLUSTER ASSESSMENT FOUND 1 SIMILAR/RELATED COMPLAINTS FOR THE REPORTED LOT. WE WILL CONTINUE TO CLOSELY MONITOR THE FIELD PERFORMANCE OF THIS PRODUCT TO IDENTIFY EMERGING TRENDS AND IF APPLICABLE, ADDITIONAL INVESTIGATIONS WILL BE INITIATED AND CORRECTIVE ACTION TAKEN. COMPLAINTS WHICH ARE SERIOUS IN NATURE ARE REVIEWED ON A REGULAR BASIS OR FOR DUE CAUSE TO PROVIDE VISIBILITY AND ESCALATION. IN ADDITION, COMPLAINTS ARE ALSO MONITORED FOR TRENDING ON A MONTHLY CADENCE. NO FURTHER INFORMATION IS AVAILABLE AT THIS TIME.
THIS IS A NON-US EVENT. THE EVENT OCCURRED IN (B)(6). THE CONSUMER STATES THAT A TAMPON CAME APART UPON REMOVAL AND TAMPON PIECES REMAINED INSIDE. SHE STATES SHE REMOVED SIX PIECES OF THE TAMPON, BUT IS UNSURE IF PIECES REMAIN. SHE IS PLANNING ON SEEKING MEDICAL ASSISTANCE. TWO ADDITIONAL ATTEMPTS ((B)(6) 2017) TO CONTACT THE CONSUMER FOR MORE INFORMATION, BUT WE HAVE NOT BEEN SUCCESSFUL. NO FURTHER INFORMATION IS AVAILABLE AT THIS TIME.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 904982 | U BY KOTEX SLEEK | TAMPON, MENSTRUAL, UNSCENTED | HEB | K-C AFC MANUFACTURING, S. DE R.L. DE C.V | REGULAR | NN713113A1116 | 00036000998368 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 29 YR |