FDA Adverse Event Malfunction Summary report: N

SURGITRON 4.0 DUAL RF/90 IEC 220-240V

MDR report key: 7124512 · Received December 18, 2017

Report

Report Number
2428235-2017-00002
Event Type
Malfunction
Date Received
December 18, 2017
Report Date
December 18, 2017
Manufacturer
CYNOSURE, INC. DBA ELLMAN
Product Code
GEI
PMA / PMN Number
K013255
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KS
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

UPON EVALUATION OF THE DEVICE, THERE WAS NO EVIDENCE OF A FIRE SEEN, BUT RATHER COMPONENTS WERE FOUND DAMAGED AND INCORRECTLY POSITIONED. A CONNECTOR WAS FOUND NOT PROPERLY ORIENTED/POSITIONED IN REVERSE WHICH WOULD THEN RESULT IN A POSSIBLE POLARITY SURGE ACROSS COMPONENTS ON THE MAIN PCB SYSTEM BOARD. THIS INCREASE IN VOLTAGE WOULD RESULT IN A POSSIBLE COMPONENT FAILURE/DAMAGE. THIS COMPONENT FAILURE DID NOT CAUSE THE OVERALL DEVICE TO COMBUST, RATHER WAS ISOLATED TO IMPACT ONLY THE MAIN SYSTEM BOARD. THE DEVICE WAS THEN REPAIRED WITH A REPLACEMENT PCB SYSTEM BOARD AND POWER SUPPLY. BASED ON THE LIMITED INFORMATION AVAILABLE, THIS EVENT IS REPORTABLE DUE TO A COMPONENT FAILURE ON THE DEVICE.

Description of Event or Problem · 1

CUSTOMER COMPLAINED OF AN INTERNAL DEVICE FIRE RESULTING IN BURNT COMPONENTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
905501 SURGITRON 4.0 DUAL RF/90 IEC 220-240V SURGITRON 4.0 DUAL RF/90 IEC 220-240V GEI CYNOSURE, INC. DBA ELLMAN

Patients

Seq Age Sex Outcome Treatment
1