SURGITRON 4.0 DUAL RF/90 IEC 220-240V
Report
- Report Number
- 2428235-2017-00002
- Event Type
- Malfunction
- Date Received
- December 18, 2017
- Report Date
- December 18, 2017
- Manufacturer
- CYNOSURE, INC. DBA ELLMAN
- Product Code
- GEI
- PMA / PMN Number
- K013255
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- KS
- Reporter Occupation
- OTHER
Narratives
UPON EVALUATION OF THE DEVICE, THERE WAS NO EVIDENCE OF A FIRE SEEN, BUT RATHER COMPONENTS WERE FOUND DAMAGED AND INCORRECTLY POSITIONED. A CONNECTOR WAS FOUND NOT PROPERLY ORIENTED/POSITIONED IN REVERSE WHICH WOULD THEN RESULT IN A POSSIBLE POLARITY SURGE ACROSS COMPONENTS ON THE MAIN PCB SYSTEM BOARD. THIS INCREASE IN VOLTAGE WOULD RESULT IN A POSSIBLE COMPONENT FAILURE/DAMAGE. THIS COMPONENT FAILURE DID NOT CAUSE THE OVERALL DEVICE TO COMBUST, RATHER WAS ISOLATED TO IMPACT ONLY THE MAIN SYSTEM BOARD. THE DEVICE WAS THEN REPAIRED WITH A REPLACEMENT PCB SYSTEM BOARD AND POWER SUPPLY. BASED ON THE LIMITED INFORMATION AVAILABLE, THIS EVENT IS REPORTABLE DUE TO A COMPONENT FAILURE ON THE DEVICE.
CUSTOMER COMPLAINED OF AN INTERNAL DEVICE FIRE RESULTING IN BURNT COMPONENTS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 905501 | SURGITRON 4.0 DUAL RF/90 IEC 220-240V | SURGITRON 4.0 DUAL RF/90 IEC 220-240V | GEI | CYNOSURE, INC. DBA ELLMAN |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |