IQ 200 SYSTEM
Report
- Report Number
- 2023446-2017-00012
- Event Type
- Malfunction
- Date Received
- December 15, 2017
- Date of Event
- June 11, 2015
- Report Date
- November 15, 2017
- Manufacturer
- IRIS INTERNATIONAL
- Product Code
- KQO
- PMA / PMN Number
- K022774
- Removal / Correction Number
- 2050012-0125/2018-005C
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- HEALTH PROFESSIONAL
Narratives
FOLLOW UP 01: ADDITIONAL INFORMATION HAS BEEN SELECTED. RECALL, NOTIFICATION AND INSPECTION HAVE BEEN SELECTED. NUMBER HAS BEEN UPDATED TO REFLECT THE RESPECTIVE INFORMATION FOR THIS EVENT. THE RECALL (FA-32916) INCLUDES NOTIFICATION TO THE CUSTOMER AND CORRECTION OF THE ISSUE. BEC INTERNAL IDENTIFIER - (B)(4).
ON (B)(6) 2015, THE IQ200 SELECT INSTRUMENT WAS VALIDATED FOR CUSTOMER USE BY A BECKMAN COULTER APPLICATION SPECIALIST. DURING VALIDATION, THE UNITS FOR CASTS WERE SET AS HPF. THE (BEC CTS) INFORMED THE CUSTOMER THAT BASED ON NORTH AMERICAN (NA) CUSTOMER GUIDE TO IQ®200 SERIES FORMED PARTICLE SETTINGS, PART NUMBER 300-5413 REV CB, CASTS ARE NORMALLY ENUMERATED AT LPF. ON 04-DEC-2017, THE BEC APPLICATION SPECIALIST ASSISTED THE CUSTOMER WITH CORRELATION STUDIES BASED ON THE CORRECTED LPF SETTINGS FOR CASTS WHICH CONFIRMED THAT MANUAL ENUMERATION AND AUTOMATED ENUMERATION RESULTS CORRELATED. THE CUSTOMER WAS SATISFIED WITH THE RESULTS AND HAS NOT REPORTED ANY FURTHER ISSUES ON THE INSTRUMENT. NO OTHER SETTINGS REQUIRED ADJUSTMENT DURING THE CUSTOMER CALL. (B)(4).
ON (B)(6) 2017 THE CUSTOMER CALLED SEEKING ASSISTANCE TO CHANGE THE UNIT SETTINGS FOR URINE CASTS FROM HIGH POWER FIELD (HPF) TO LOW POWER FIELD (LPF).ON THE IQ200 INSTRUMENT. VALIDATION RECORDS REFLECT THAT HPF SETTINGS WERE USED TO VALIDATE THE INSTRUMENT ON 11-JUNE-2015. THE CUSTOMER STATED THAT THERE HAVE BEEN NO KNOWN INSTANCES OF ERRONEOUS RESULTS BEING GENERATED OR REPORTED FROM THE LABORATORY AND AS SUCH THERE HAVE NO REPORTS OF CHANGE TO PATIENT MANAGEMENT. DURING THE CALL, THE BECKMAN COULTER CUSTOMER TECHNICAL SUPPORT SPECIALIST (BEC CTS) IMMEDIATELY INSTRUCTED THE CUSTOMER TO CHANGE CAST ANALYTE UNITS TO LOW POWER FIELD (LPF). REPORTING CASTS IN HIGH POWER FIELD (HPF) AND NOT LOW POWER FIELD (LPF) CAN RESULT IN A LOWER VALUE THAN EXPECTED FOR CASTS. INSTRUMENT PRINTOUTS DO NOT DISPLAY THE UNITS FOR CASTS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 901596 | IQ 200 SYSTEM | AUTOMATED URINALYSIS SYSTEM | KQO | IRIS INTERNATIONAL | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |