FDA Adverse Event Malfunction Summary report: N

CARESCAPE CENTRAL STATION V2

MDR report key: 7120459 · Received December 15, 2017

Report

Report Number
7120459
Event Type
Malfunction
Date Received
December 15, 2017
Date of Event
December 7, 2017
Report Date
December 13, 2017
Manufacturer
GE MEDICAL SYSTEMS INFORMATION TECHNOLOGIES, INC.
Product Code
DXG
Product Problem
Yes
Report Source
User Facility report
Reporter Location
MA, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

TELEMETRY CENTRAL MONITORING STATION TURNED OFF AND CAME BACK UP BY ITSELF. PER CLINICAL STAFF NO ONE WAS NEAR THE DEVICE, OR INTERACTING WITH IT AT THE TIME. WHEN THE CENTRAL MONITORING STATION CAME BACK UP, IT FAILED TO ESTABLISH A CONNECTION WITH THE MONITORING NETWORK. AS A RESULT, TWO PATIENTS ON THE FLOOR WHO WERE BEING MONITORED FOR CENTRAL TELEMETRY MONITORING COULD NOT BE MONITORED. PATIENTS WERE TRANSFERRED TO A DASH 4000 PHYSIOLOGICAL MONITOR UNTIL THE ON-CALL TECHNICIAN COULD COME AND FIX THE CENTRAL MONITOR. THE CENTRAL MONITOR WAS SUBSEQUENTLY PULLED FROM SERVICE THE FOLLOWING MORNING AND REPLACED WITH A LOANER UNIT. LOGS WERE PULLED AND SENT TO THE GE ENGINEERING TEAM FOR REVIEW. MANUFACTURER RESPONSE FOR CENTRAL CARDIAC MONITOR, GE (PER SITE REPORTER): THEY ARE ESCALATING THE ISSUE WITH THEIR ENGINEERING TEAM FOR FURTHER REVIEW.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
899712 CARESCAPE CENTRAL STATION V2 COMPUTER, DIAGNOSTIC, PROGRAMMABLE DXG GE MEDICAL SYSTEMS INFORMATION TECHNOLOGIES, INC.

Patients

Seq Age Sex Outcome Treatment
1 69 YR PATIENT WAS CONNECTED TO GE WIRELESS TELEMETRY SYS