FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP MMT-723LNAH

MDR report key: 7119281 · Received December 14, 2017

Report

Report Number
2032227-2017-73505
Event Type
Malfunction
Date Received
December 14, 2017
Date of Event
August 9, 2017
Report Date
January 2, 2018
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
UDI-DI
00643169513884
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

FINDINGS: THE INSULIN PUMP HAD BLANK DISPLAY DUE TO MOISTURE DAMAGE ON LCD BOARD. UNABLE TO PERFORM IDLE CURRENT TEST, RUN CURRENT TEST, SELF TEST, OFF NO POWER TEST, UNEXPECTED RESTART ERROR TEST, BASIC OCCLUSION TEST, OCCLUSION TEST, PRIME/COMPROMISED FORCE SENSOR TEST, EXCESSIVE NO DELIVERY TEST, DISPLACEMENT TEST OR VERIFY BATTERY OUT LIMIT ALARM DUE TO BLANK DISPLAY. THE INSULIN PUMP WAS RECEIVED WITH MINOR SCRATCHED DISPLAY WINDOW AND CRACKED RESERVOIR TUBE LIP. (B)(4).

Additional Manufacturer Narrative · 1

PUMP HAD BLANK DISPLAY DUE TO MOISTURE DAMAGE ON LCD BOARD. UNABLE TO PERFORM IDLE CURRENT TEST, RUN CURRENT TEST, SELF TEST, OFF NO POWER TEST, UNEXPECTED ALARM ERROR TEST, BASIC OCCLUSION TEST, OCCLUSION TEST, PRIMETEST, EXCESSIVE NO DELIVERY TEST, DISPLACEMENT TEST OR VERIFY BATTERY OUT LIMIT ALARM DUE TO BLANK DISPLAY. PUMP RECEIVED WITH MINOR SCRATCHED DISPLAY WINDOW AND CRACKED RESERVOIR TUBE LIP.

Description of Event or Problem · 1

CUSTOMER REPORTED VIA PHONE CALL THAT THE DEVICE HAD ALARMED BATTERY OUT LIMIT ALARM AND HAD A BLANK DISPLAY. CUSTOMER'S BLOOD GLUCOSE WAS UNKNOWN. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE AND REVERT TO A BACK-UP PLAN PER HEALTH CARE PROFESSIONALS¿ INSTRUCTIONS. CUSTOMER WAS ADVISED THAT THE INSULIN PUMP WILL BE REPLACED. CUSTOMER AGREED TO RETURN THE DEVICE FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
895678 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP MMT-723LNAH PUMP, INFUSION, INSULIN, TO BE USED WITH INVASIVE GLUCOSE SENSOR OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723LNAH A5723LNAHJ 00643169513884

Patients

Seq Age Sex Outcome Treatment
1 25 YR