FDA Adverse Event Injury Summary report: N

3 LESION NT1100¿ PAIN MANAGEMENT RF GENERATOR

MDR report key: 7118999 · Received December 14, 2017

Report

Report Number
3002953813-2017-00053
Event Type
Injury
Date Received
December 14, 2017
Date of Event
November 24, 2017
Report Date
January 26, 2018
Manufacturer
NEUROTHERM, INC
Product Code
GXD
PMA / PMN Number
K052878
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

THE REPORTED BOOT UP ISSUE WAS CONFIRMED UPON CONNECTING THE GENERATOR TO AN EXTERNAL POWER SOURCE. THE SYSTEM DID NOT CONTINUE FURTHER AND WAS STUCK ON THE WHITE SCREEN. BASED ON THE PROVIDED INFORMATION AND THE OBSERVED SYMPTOMS WE DETERMINED THAT THE MICROPROCESSOR WAS FAULTY. THE UPPER ASSEMBLY WAS REPLACED AND THE REPORTED EVENT WAS RESOLVED. THE DEVICE HISTORY RECORD WAS REVIEWED TO ENSURE THAT EACH MANUFACTURING AND INSPECTION OPERATION WAS PERFORMED.

Description of Event or Problem · 1

DURING DEVICE PREPARATION, THE GENERATOR WOULD NOT BOOT UP AND PRESENTED A BLANK SCREEN. THE GENERATOR WAS TURNED OFF AND ON BUT THERE WAS NO RESOLUTION. THE PATIENT WAS ON THE TABLE AND THE PROCEDURE WAS CANCELLED. THERE WERE NO ADVERSE CONSEQUENCES TO THE PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
896042 3 LESION NT1100¿ PAIN MANAGEMENT RF GENERATOR GENERATOR, LESION, RADIOFREQUENCY GXD NEUROTHERM, INC RFG-NT-1100

Patients

Seq Age Sex Outcome Treatment
1 Other