FDA Adverse Event Malfunction Summary report: N

T:SLIM G5 SYSTEM

MDR report key: 7117888 · Received December 14, 2017

Report

Report Number
3007981285-2017-38815
Event Type
Malfunction
Date Received
December 14, 2017
Date of Event
December 5, 2017
Report Date
December 14, 2017
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. DEVICE NOT RETURNED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER EXPERIENCED BLOOD GLUCOSE (BG) RANGING FROM 211-450 MG/DL. DURING TROUBLESHOOTING WITH TANDEM'S TECHNICAL SUPPORT, THE CUSTOMER NOTICED AN AIR BUBBLE 5 INCHES FROM THE CARTRIDGE. THE BUBBLE WAS SUCCESSFULLY PRIMED OUT OF THE TUBING. ADDITIONALLY, IT WAS REPORTED THAT THERE WAS DISCOLORATION ON THE TUBING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
896723 T:SLIM G5 SYSTEM CONTINUOUS GLUCOSE MONITOR OYC TANDEM DIABETES CARE 1000096 M021013

Patients

Seq Age Sex Outcome Treatment
1 76 YR