FDA Adverse Event Injury Summary report: N

PHILIPS SONICARE

MDR report key: 7098274 · Received December 7, 2017

Report

Report Number
3026630-2017-00307
Event Type
Injury
Date Received
December 7, 2017
Date of Event
November 1, 2017
Report Date
December 7, 2017
Manufacturer
PHILIPS ORAL HEALTHCARE
Product Code
JEQ
PMA / PMN Number
EXEMPT
Removal / Correction Number
N/A
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

BRUSH HEADS RETURNED ALONG WITH TOOTHBRUSH HANDLE. HX900X, 170105 22M, INTERCARE BRUSH HEAD (BRUSH HEAD #1). HX903X, 170425 22M, PRORESULTS GUM HEALTH BRUSH HEAD (BRUSH HEAD #2). HX807X, 170*06 22T, TONGUE CARE (DATE CODE IS PARTIALLY ILLEGIBLE). THE ROOT CAUSE OF THE CUSTOMER'S COMPLAINT COULD NOT BE DETERMINED.

Description of Event or Problem · 1

CONSUMER COMPLAINED ABOUT TOOTHBRUSH CHIPPING HIS TOOTH. CONSUMER WAS UNAWARE OF CHIPPED TOOTH UNTIL INFORMED BY DENTIST.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
875883 PHILIPS SONICARE SONICARE FLEXCARE PLATINUM POWER TOOTH BRUSH JEQ PHILIPS ORAL HEALTHCARE HX9120

Patients

Seq Age Sex Outcome Treatment
1 Other