FDA Adverse Event Malfunction Summary report: N

RESPONDER 5

MDR report key: 7086231 · Received December 6, 2017

Report

Report Number
7086231
Event Type
Malfunction
Date Received
December 6, 2017
Date of Event
August 22, 2017
Report Date
November 21, 2017
Manufacturer
RAULAND
Product Code
OUG
Product Problem
Yes
Report Source
User Facility report
Reporter Location
IA, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

WE INSTALLED THE RAULAND RESPONDER 5 NURSE CALL SYSTEM IN OUR EMERGENCY AND RADIOLOGY DEPARTMENTS ABOUT A YEAR AGO. WE UPGRADED OUR SPACELABS TELEMETRY ANTENNA SYSTEM WHICH INCLUDED REPLACEMENT ANTENNAS AND ADDITIONAL ANTENNAS IN OUR RADIOLOGY DEPARTMENT 4 MONTHS AGO. WHEN WE TURNED ON THE TELEMETRY ANTENNA SYSTEM WE STARTED EXPERIENCING DROPOUT IN SIGNALS FOR SPACELABS CHANNEL 2250 WHICH RUNS ON FREQUENCY 608.2375. THE DROPOUT WAS SIGNIFICANT ENOUGH THAT WE HAD TO DISCONTINUE USING CHANNEL 2250. PER SITE REPORTER: MANUFACTURER RESPONSE FOR TELEMETRY TRANSMITTER/RECEIVER: SPACELABS INVESTIGATED AND FOUND THE RAULAND RESPONDER 5 SYSTEM GENERATES RF AT THEIR DOME LIGHTS THAT FALLS INTO THE SPECTRUM OF THIS TELEMETRY SYSTEM. THE ANTENNAS PICK UP ENOUGH OF THIS RF TO CAUSE THE CHANNEL TO DROP OFF. RAULAND'S RESPONSE HAS BEEN THAT THEY ARE AWARE OF THEIR SYSTEM GENERATING RF AND THEY ARE AWARE THAT THEY CAUSE INTERFERENCE IN OTHER SYSTEMS AND THEIR CURRENT STANCE IS THAT THEY ARE IN COMPLIANCE WITH GUIDELINES. RAULAND INSTALLATION GUIDELINES FOR THE RESPONDER 5 IS OTHER SYSTEMS MUST MAINTAIN A 4 FOOT SEPARATION FROM THEIR EQUIPMENT INCLUDING ANY WIRE/CABLES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
867906 RESPONDER 5 NURSE CALL SYSTEM OUG RAULAND RESPONDER V

Patients

Seq Age Sex Outcome Treatment
1