MX40 1.4 GHZ SMART HOPPING
Report
- Report Number
- 1218950-2017-08128
- Event Type
- Death
- Date Received
- December 5, 2017
- Date of Event
- November 13, 2017
- Report Date
- November 15, 2017
- Manufacturer
- PHILIPS MEDICAL SYSTEMS
- Product Code
- DSI
- PMA / PMN Number
- K113125
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FL, US
- Reporter Occupation
- BIOMEDICAL ENGINEER
Narratives
A FOLLOW UP REPORT WILL BE SUBMITTED ONCE THE INVESTIGATION IS COMPLETE.
THE CUSTOMER DID NOT WISH TO PROVIDE ANY ADDITIONAL INFORMATION REGARDING THIS CASE WHEN ADDITIONAL QUESTIONS WERE ASKED BY PHILIPS. PER COMMUNICATIONS WITH THE BIOMEDICAL ENGINEER, THE NURSING STAFF DID NOT RECORD OR REPORT AN INCIDENT WITH THE DEVICE CAUSING THE PATIENT EVENT. THE CUSTOMER ORIGINALLY REQUESTED ASSISTANCE FROM PHILIPS TO EXPORT THE CLINICAL LOG ON THE TELEMETRY DEVICE. ONCE THE CUSTOMER REALIZED THAT THE ISSUE WAS ON THE PIC (PATIENT INFORMATION CENTER) CLASSIC AND THEY COULD NOT EXPORT THE AUDIT LOG AS WITH THE PIC IX THEY DID NOT REQUEST A FULL INVESTIGATION AS AGAIN, THE CUSTOMER STATED IT WAS NOT REPORTED AS AN INCIDENT CAUSED BY A PHILIPS DEVICE, THEREFORE NO ADDITIONAL INFORMATION WAS REQUIRED BY PHILIPS. WE WILL NOT CONSIDER A PHILIPS DEVICE A FACTOR IN THE PATIENT DEATH.
THE CUSTOMER REPORTED THAT ALARMS WERE NOT PROVIDED FOR A PATIENT MONITORED VIA AN MX40 TELEMETRY DEVICE AND THE PATIENT SUBSEQUENTLY DIED. SINCE THE DEVICE WAS IN USE AND STAFF WERE NOT AWARE OF THE PATIENT ALARMS, THE DEVICE MAY HAVE BEEN A FACTOR IN A DELAY OF RESPONSE TO THE PATIENT. THE PATIENT EXPIRED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 862968 | MX40 1.4 GHZ SMART HOPPING | MX40 1.4 GHZ SMART HOPPING | DSI | PHILIPS MEDICAL SYSTEMS | 865350 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Death |