FDA Adverse Event Malfunction Summary report: N

DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 7081301 · Received December 4, 2017

Report

Report Number
3004753838-2017-103907
Event Type
Malfunction
Date Received
December 4, 2017
Date of Event
November 5, 2017
Report Date
November 7, 2017
Manufacturer
DEXCOM, INC.
Product Code
PQF
UDI-DI
10386270000221
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Additional Manufacturer Narrative · 1

(B)(4).CORRECTION TO REMOVE "9438-06". CORRECTION TO REMOVE "STT-GF-001". CORRECTION TO REMOVE "(B)(4)".

Description of Event or Problem · 1

DEXCOM WAS MADE AWARE ON (B)(4) 2017 THAT ON (B)(6) 2017, PATIENT EXPERIENCED A FAILED TRANSMITTER ERROR. NO ADDITIONAL PATIENT OR EVENT INFORMATION IS AVAILABLE. DATA WAS PROVIDED FOR EVALUATION. THE REPORTED EVENT OF A FAILED TRANSMITTER ERROR WAS CONFIRMED VIA DATA. A ROOT CAUSE COULD NOT BE DETERMINED.

Description of Event or Problem · 1

THE COMPLAINT DEVICE WAS RETURNED FOR EVALUATION. THE DEVICE WAS VISUALLY INSPECTED AND NO DEFECT WAS FOUND. VOLTAGE TESTING WAS PERFORMED AND RESULTED IN 0 VOLTAGE. A REVIEW OF THE DATA LOG CONFIRMED THE REPORTED EVENT OF A TRANSMITTER FAILED ERROR. A ROOT CAUSE COULD NOT BE DETERMINED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
859237 DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR PQF DEXCOM, INC. 9438-06 6004427 10386270000221

Patients

Seq Age Sex Outcome Treatment
1 31 YR