ARCHITECT I2000SR ANALYZER
Report
- Report Number
- 1628664-2017-00469
- Event Type
- Malfunction
- Date Received
- November 30, 2017
- Date of Event
- November 2, 2017
- Report Date
- November 30, 2017
- Manufacturer
- ABBOTT MANUFACTURING INC
- Product Code
- JJE
- UDI-DI
- 00380740006235
- PMA / PMN Number
- K983212
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IS
- Reporter Occupation
- HEALTH PROFESSIONAL
Narratives
AN ABBOTT FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE ACCOUNT AND REPLACED THE MANIFOLD KIT VALVE [PART 7-77612-03] AND VACUUM VESSEL VALVE, DRAIN [PART 7-76447-01]. THESE PARTS WERE CONSIDERED THE LIKELY CAUSE OF THE CUSTOMER ISSUE. THE FSE PERFORMED A CONTROL RUN AND THE ANALYZER WAS RETURNED TO NORMAL OPERATION. EVALUATION OF THE CUSTOMER ISSUE INCLUDED A REVIEW OF THE COMPLAINT TEXT, A SEARCH FOR SIMILAR COMPLAINTS, A LABELING REVIEW, DEVICE HISTORY REVIEW, AND AN INSTRUMENT SERVICE REVIEW. NO RETURNS WERE MADE AVAILABLE FROM THE CUSTOMER SITE FOR THIS EVALUATION. NO ADVERSE TREND WAS IDENTIFIED FOR THE CUSTOMER ISSUE IN A 12 MONTH PERIOD FOR SIMILAR COMPLAINTS THAT INCLUDED THE REPLACED PARTS. LABELING WAS REVIEWED AND FOUND TO BE ADEQUATE. THE ISSUE WAS RESOLVED THROUGH REPLACEMENT OF PARTS, INCLUDING MANIFOLD KIT VALVE [PART 7-77612-03] AND VACUUM VESSEL VALVE, DRAIN [PART 7-76447-01]. DEVICE HISTORY REVIEW FOR REPLACED PARTS, MANIFOLD KIT VALVE [PART 7-77612-03] AND VACUUM VESSEL VALVE, DRAIN [PART 7-76447-01], DID NOT IDENTIFY ANY ISSUES THAT MAY HAVE CAUSED THE CUSTOMER ISSUE. SERVICE HISTORY REVIEW IDENTIFIED ONE ADDITIONAL ISSUE FOR THE SAME CUSTOMER. THE ADDITIONAL ISSUE WAS RELATED TO A SINGLE FALSE POSITIVE TOTAL B-HCG RESULT THAT WAS RECEIVED ON NOVEMBER 18, 2017. THIS ISSUE WAS RESOLVED BY REPLACEMENT OF THE WZ MANIFOLD, FEP TIPS [PART 7-96176-05]. NO CONTRIBUTING FACTORS TO THE CUSTOMER ISSUE WERE IDENTIFIED AND NO ADDITIONAL DISCREPANT RESULTS WERE REPORTED BY THE CUSTOMER. BASED ON ALL AVAILABLE INFORMATION AND ABBOTT DIAGNOSTICS EVALUATION, NO SYSTEMIC ISSUE WAS IDENTIFIED AND NO PRODUCT DEFICIENCY WAS FOUND. CONCOMITANT MEDICAL PRODUCTS: THE CUSTOMER WAS USING ARCHITECT TOTAL B-HCG REAGENT LN 7K78-25/-26 LN 76055LI00 OR LN 7K78-35 LN 76054UI00 WITH THE COMPLAINT ANALYZER.
THE CUSTOMER OBSERVED FALSELY POSITIVE BETA HUMAN CHORIONIC GONADOTROPIN (B-HCG) RESULTS FOR ONE PATIENT WHILE USING THE ARCHITECT I2000SR ANALYZER. THE FOLLOWING RESULTS WERE PROVIDED. SID (B)(6) INITIAL 419 MIU/ML (POSITIVE), REPEAT LESS THAN 1.2 (NEGATIVE). REPEAT USING THE SAME ANALYZER AND ANOTHER ANALYZER WERE NEGATIVE, HOWEVER THE SPECIFIC VALUES WERE NOT PROVIDED. THE PATIENT HAD BEEN TAKING MEDICATION SIMVASTATIN REGULARLY. THE CUSTOMER STATED THAT THE MEDICATION WAS NOT GIVEN OR WITHHELD DUE TO THE FALSELY ELEVATED RESULTS. NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 852010 | ARCHITECT I2000SR ANALYZER | AUTOMATED IMMUNOASSAY ANALYZER | JJE | ABBOTT MANUFACTURING INC | 00380740006235 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 42 YR |