FDA Adverse Event Malfunction Summary report: N

T:SLIM G5 SYSTEM

MDR report key: 7068415 · Received November 29, 2017

Report

Report Number
3007981285-2017-35568
Event Type
Malfunction
Date Received
November 29, 2017
Date of Event
November 10, 2017
Report Date
November 29, 2017
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KY, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

AN ADDITIONAL LOT NUMBER WAS REPORTED (LOT # M020465). NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. DEVICE NOT RETURNED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER RECEIVED AN INACCURATE FILL ESTIMATE. REPORTEDLY, THE CARTRIDGE WAS FILLED WITH 200 UNITS OF INSULIN, AND THE INSULIN GAUGE DISPLAYED 0 UNITS, AFTER DELIVERING APPROXIMATELY 80 UNITS. THE CUSTOMER LOADED A NEW CARTRIDGE SUCCESSFULLY AND RECEIVED AN ACCURATE FILL ESTIMATE. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 273 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
847826 T:SLIM G5 SYSTEM CONTINUOUS GLUCOSE MONITOR OYC TANDEM DIABETES CARE 1000096 M019996

Patients

Seq Age Sex Outcome Treatment
1 43 YR