FDA Adverse Event Injury Summary report: N

KEEPSAFE DELUXE

MDR report key: 7053198 · Received November 22, 2017

Report

Report Number
2020362-2017-00082
Event Type
Injury
Date Received
November 22, 2017
Report Date
December 21, 2017
Manufacturer
POSEY PRODUCTS LLC
Product Code
PJO
PMA / PMN Number
EXEMPT
Removal / Correction Number
NA
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

PRODUCT IS SCHEDULED TO BE RETURNED BUT HAVE NOT BEEN RECEIVED IN BY MANUFACTURING AT THE TIME OF THIS REPORT. THEREFORE, THIS REPORT IS BASED SOLELY ON THE INFORMATION PROVIDED BY THE CUSTOMER. AT THIS TIME, THERE IS NO EVIDENCE THAT A MANUFACTURING NON-CONFORMITY CONTRIBUTED TO THE REPORTED COMPLAINT AND THE INSTRUCTIONS FOR USE WERE REVIEWED AND DETERMINED TO PROVIDE ADEQUATE INSTRUCTIONS AND WARNING FOR THE SAFE AND EFFECTIVE USE OF THE DEVICE. THEREFORE, NO CORRECTIVE OR PREVENTATIVE ACTIONS ARE NECESSARY. ALL COMPLAINTS ARE TRENDED AND REVIEWED BY MANAGEMENT ON A MONTHLY BASIS. AS PART OF THIS MONTHLY REVIEW, ANY EXCURSION ABOVE THE CONTROL LIMITS FOR THIS FAILURE MODE WILL BE ASSESSED, DOCUMENTED AND ACTED UPON AS WARRANTED. MANUFACTURER REFERENCE FILE # (B)(4). NO PRODUCT RETURNED AT THIS TIME.

Additional Manufacturer Narrative · 1

PRODUCT WAS RECEIVED AND ANALYZED. ANALYSIS FOUND THE PRODUCT IS FUNCTIONING AS DESIGNED IN ALARMING WHEN WEIGHT WAS REMOVED FROM THE SENSOR PAD. THE ALARM PASSED FUNCTIONAL TESTING AND WE WERE UNABLE TO REPLICATE CUSTOMER'S COMPLAINT OF THE PRODUCT NOT ALARMING. (B)(4).

Description of Event or Problem · 1

CUSTOMER REPORTED THE ALARM WAS IN USE BY HIS GRANDMOTHER ON THE COUCH AND THE ALARM DID NOT SOUND WHEN HER WEIGHT WAS REMOVED FROM SENSOR. AS A RESULT THE CUSTOMER BROKE BOTH LEGS RESULTING IN SURGERY AND A METAL ROD BEING PLACED IN HER LEG. CUSTOMER ALSO ADDED THE GRANDMOTHER SUFFERS FROM SHAKY LEGS SYNDROME. THE DATE OF THE INCIDENT IS UNKNOWN.

Description of Event or Problem · 1

SUPPLEMENTAL REQUIRED FOR ADDITIONAL INFORMATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
833510 KEEPSAFE DELUXE FALL PREVENTION ALARM/SENSOR COMBINATION ATTACHED OR UNATTACHED PJO POSEY PRODUCTS LLC 8374 NA

Patients

Seq Age Sex Outcome Treatment
1 Disability