FDA Adverse Event Malfunction Summary report: N

BRAUN

MDR report key: 7049677 · Received November 21, 2017

Report

Report Number
1314800-2017-00044
Event Type
Malfunction
Date Received
November 21, 2017
Date of Event
October 25, 2017
Report Date
November 21, 2017
Manufacturer
KAZ USA, INC., A HELEN OF TROY COMPANY
Product Code
FLL
PMA / PMN Number
K134043
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

KAZ USA, INC. HAS REQUESTED THAT THE PRODUCTS BE RETURNED TO OUR COMPANY FOR TESTING, BUT THEY HAVE NOT YET BEEN RECEIVED.

Description of Event or Problem · 1

A CONSUMER REPORTED THAT SHE HAS TWO THERMOMETERS WHICH HAD ALLEGEDLY GIVEN FALSE NEGATIVE READINGS ON HER SON. THE DEVICES ALLEGEDLY CONSISTENTLY GAVE READINGS THAT WERE 3.9 F DEGREES LOWER THAN THE PATIENTS ACTUAL TEMPERATURE. THE CHILD WAS TAKEN TO SEE A PEDIATRICIAN WHERE A FEVER WAS CONFIRMED. IT WAS ALSO ALLEGED THAT A SIMILAR INCIDENT OCCURRED WITH HER THREE YEAR OLD EARLIER THAT WEEK. THERE WERE NO COMPLICATIONS FROM EITHER INCIDENT, NO ADVERSE EVENT OCCURRED, AND BOTH PATIENTS ARE DOING WELL NOW. KAZ USA, INC. HAS REQUESTED THAT THE PRODUCTS BE RETURNED TO OUR COMPANY FOR TESTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
828898 BRAUN FOREHEAD THERMOMETER FLL KAZ USA, INC., A HELEN OF TROY COMPANY NTF-3000 02515TAV, 17414TAV

Patients

Seq Age Sex Outcome Treatment
1 12 MO Other