FDA Adverse Event
Malfunction
Summary report: N
BRAUN
MDR report key: 7049677
·
Received November 21, 2017
Report
- Report Number
- 1314800-2017-00044
- Event Type
- Malfunction
- Date Received
- November 21, 2017
- Date of Event
- October 25, 2017
- Report Date
- November 21, 2017
- Manufacturer
- KAZ USA, INC., A HELEN OF TROY COMPANY
- Product Code
- FLL
- PMA / PMN Number
- K134043
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NJ, US
- Reporter Occupation
- PATIENT FAMILY MEMBER OR FRIEND
Narratives
Additional Manufacturer Narrative · 1
KAZ USA, INC. HAS REQUESTED THAT THE PRODUCTS BE RETURNED TO OUR COMPANY FOR TESTING, BUT THEY HAVE NOT YET BEEN RECEIVED.
Description of Event or Problem · 1
A CONSUMER REPORTED THAT SHE HAS TWO THERMOMETERS WHICH HAD ALLEGEDLY GIVEN FALSE NEGATIVE READINGS ON HER SON. THE DEVICES ALLEGEDLY CONSISTENTLY GAVE READINGS THAT WERE 3.9 F DEGREES LOWER THAN THE PATIENTS ACTUAL TEMPERATURE. THE CHILD WAS TAKEN TO SEE A PEDIATRICIAN WHERE A FEVER WAS CONFIRMED. IT WAS ALSO ALLEGED THAT A SIMILAR INCIDENT OCCURRED WITH HER THREE YEAR OLD EARLIER THAT WEEK. THERE WERE NO COMPLICATIONS FROM EITHER INCIDENT, NO ADVERSE EVENT OCCURRED, AND BOTH PATIENTS ARE DOING WELL NOW. KAZ USA, INC. HAS REQUESTED THAT THE PRODUCTS BE RETURNED TO OUR COMPANY FOR TESTING.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 828898 | BRAUN | FOREHEAD THERMOMETER | FLL | KAZ USA, INC., A HELEN OF TROY COMPANY | NTF-3000 | 02515TAV, 17414TAV |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 12 MO | Other |