FDA Adverse Event Malfunction Summary report: N

COAGUCHEK ® XS SYSTEM

MDR report key: 7048685 · Received November 21, 2017

Report

Report Number
1823260-2017-02707
Event Type
Malfunction
Date Received
November 21, 2017
Date of Event
November 7, 2017
Report Date
December 19, 2017
Manufacturer
ROCHE DIAGNOSTICS
Product Code
GJS
PMA / PMN Number
K062925
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

(B)(4)

Additional Manufacturer Narrative · 1

RELEVANT RETENTION TEST STRIPS (LOT 223855-23) WERE TESTED IN COMPARISON WITH THE CURRENT MASTER LOT COAGUCHEK XS PT TEST STRIP (LOT 124158-80). FOR THIS PURPOSE TWO HUMAN BLOOD SAMPLES FROM MARCUMAR DONORS AND TWO INTERNAL REFERENCE METERS WERE USED. NO ERROR MESSAGES OCCURRED. RETENTION SAMPLES WERE ACCEPTABLE AND RETENTION MATERIAL PERFORMED AS SPECIFIED.

Additional Manufacturer Narrative · 1

THE RETURNED METER AND STRIPS WERE TESTED IN COMPARISON TO A RETENTION METER AND MASTERLOT STRIPS. TWO HUMAN BLOOD SAMPLES FROM WARFARIN DONORS AND INTERNAL REFERENCE METERS WERE USED. DONOR INR: 2.7 INR AND 2.2 INR. DONOR HCT: 48.5% AND 45%. TESTING RESULTS: DONOR #1: MASTER LOT / CUSTOMER STRIP AND CUSTOMER METER 2.7 INR/ 2.6 INR. DONOR #2: MASTER LOT / CUSTOMER STRIP AND CUSTOMER METER 2.2 INR/ 2.1 INR. ALL RESULTS WERE WITHIN THE SPECIFIED MAXIMUM DIFFERENCE BETWEEN MEASUREMENTS. NO ERROR MESSAGES OCCURRED. THE RETURNED AND THE RETENTION MATERIAL MEET THE SPECIFICATION. NO INFORMATION WAS PROVIDED IN THE COMPLAINT CASE THAT WOULD POINT TO A CAUSE FOR THE RESULT DISCREPANCY.

Description of Event or Problem · 1

THE CUSTOMER RECEIVED QUESTIONABLE RESULTS FROM COAGUCHEK XS METER SERIAL NUMBER (B)(4). THE CUSTOMER STATED HE TESTED HIS MOTHER-IN-LAW AT 7:38 PM AND RECEIVED RESULT OF >8.0 INR. HE THEN TESTED HIMSELF AT 7:41 PM AND RECEIVED A RESULT OF >8.0 INR. HE TESTED HIMSELF A SECOND TIME ON A NEW FINGER ON HIS OWN COAGUCHEK XS METER SERIAL NUMBER (B)(4) AND THE RESULT WAS 2.3 INR WHICH HE BELIEVED TO BE CORRECT. THERE WAS NO ALLEGATION OF AN ADVERSE EVENT. THE THERAPEUTIC RANGE WAS 2-3 INR. THE CUSTOMER HAD NO HEMATOCRIT ISSUES, NO ANTIPHOSPHOLIPID ANTIBODIES, NO "OTHER THINNERS", AND NO CHANGES TO DIET, MEDICATION OR LIFESTYLE. THE SUSPECT METER AND STRIPS WERE REQUESTED TO BE RETURNED. REPLACEMENT PRODUCT WAS SENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
830959 COAGUCHEK ® XS SYSTEM PROTHROMBIN TIME TEST STRIPS GJS ROCHE DIAGNOSTICS NA 22385523

Patients

Seq Age Sex Outcome Treatment
1