FDA Adverse Event Malfunction Summary report: N

ELECSYS TSH ASSAY

MDR report key: 7047926 · Received November 21, 2017

Report

Report Number
1823260-2017-02703
Event Type
Malfunction
Date Received
November 21, 2017
Date of Event
November 6, 2017
Report Date
January 29, 2018
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JLW
PMA / PMN Number
K961491
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SPECIFIC ROOT CAUSE COULD NOT BE IDENTIFIED. THREE OF THE PATIENT SAMPLES WERE SUBMITTED FOR INVESTIGATION. THE CUSTOMER'S TSH RESULTS WERE CONFIRMED. UPON FURTHER INVESTIGATION, NO INTERFERING FACTORS WERE DETECTED IN THE SAMPLES AND A GENERAL REAGENT ISSUE WAS NOT FOUND. ASSAYS FROM DIFFERENT VENDORS MAY GENERATE DIFFERENT VALUES. THIS RELATES TO THE OVERALL SETUP OF THE ASSAYS, THE ANTIBODIES USED, AND DIFFERENCES IN REFERENCE MATERIALS/METHODS AND THE STANDARDIZATION METHODOLOGY USED.

Additional Manufacturer Narrative · 1

ADDITIONAL INFORMATION WAS RECEIVED STATING IN SEPTEMBER, A PATIENT INFORMED THE LABORATORY ABOUT A DISCREPANCY. THE SPECIFIC DATES OF TESTING WERE NOT PROVIDED. THE TSH RESULT WAS 11 MUI/L AND THE REPEAT RESULT WAS 11 MUI/L. THE RESULT FROM AN ABBOTT ARCHITECT WAS 4.77 MUI/L. THIS PATIENT CAME BACK TO THE LAB THE (B)(6) 2017 AND THE RESULT WAS AT 1.00 MUI/L. THIS PATIENT WAS UNDER LEVOTHYROX BUT NOT TAKEN THE DAY OF THE BLOOD DRAW. TWO OTHERS PATIENTS HAD A SIMILAR ISSUE. THE SPECIFIC DATES OF TESTING WERE NOT PROVIDED. PATIENT A: TSH RESULT WAS 8.29 MUI/L AND ARCHITECT RESULT WAS 2.40 MUI/L. PATIENT B: TSH RESULT WAS 6.00 MUI/L AND ARCHITECT RESULT WAS 2.80 MUI/L. THE CUSTOMER DECIDED TO REPEAT SOME OTHER SAMPLES WITH ABNORMAL RESULTS. OF THIS DATA, ONLY THE RESULTS FOR TWO SAMPLES WERE DISCREPANT. PATIENT 1: TAKING LEVOTHYROX BUT IT NOT TAKEN DURING THE DAY OF THE BLOOD DRAW. ON (B)(6) 2017, THE TSH RESULT WAS 5.82 MUI/L AND THE REPEAT RESULT ON (B)(6) 2017 WAS 3.69 MUI/L. PATIENT 2: ON (B)(6) 2017, THE TSH RESULT WAS 7.03 MUI/L AND THE REPEAT RESULT ON (B)(6) 2017 WAS 4.41 MUI/L.

Additional Manufacturer Narrative · 1

(B)(4). (B)(6).

Description of Event or Problem · 1

THE CUSTOMER RECEIVED QUESTIONABLE HIGH ELECSYS TSH ASSAY RESULTS FOR THREE PATIENT SAMPLES WHEN COMPARED TO THE RESULTS FROM AN ABBOTT ANALYZER. FOR EACH OF THE PATIENTS, THE RESULT FROM THE COBAS 8000 E801 MODULE WAS AROUND 7 MUI/L BUT THE RESULT WAS AROUND 4 MUI/ML WITH THE ABBOTT METHOD. THE SAMPLES WERE REPEATED IN OTHER LABORATORIES USING THE ROCHE METHOD AND THE RESULTS WERE AROUND 7 MUI/L. THE ERRONEOUS RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY. THERE WAS NO ALLEGATION OF AN ADVERSE EVENT. THE SERIAL NUMBER OF THE COBAS 8000 E801 MODULE WAS REQUESTED BUT WAS NOT PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
829847 ELECSYS TSH ASSAY RADIOIMMUNOASSAY, THYROID-STIMULATING HORMONE JLW ROCHE DIAGNOSTICS NA 226387

Patients

Seq Age Sex Outcome Treatment
1