FDA Adverse Event Malfunction Summary report: N

1823260-2017-02642

MDR report key: 7040585 · Received November 17, 2017

Report

Report Number
1823260-2017-02642
Event Type
Malfunction
Date Received
November 17, 2017
Date of Event
October 27, 2017
Report Date
January 4, 2018
PMA / PMN Number
K100853
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

FURTHER INVESTIGATION OF THE ANALYZERS ALARM LOG SHOWED MULTIPLE OCCURRENCES OF "ABNORMAL ASPIRATION" ALARMS ON THE DAY OF EVENT. THIS INDICATES THAT A POTENTIAL ROOT CAUSE COULD HAVE BEEN RELATED TO PRE-ANALYTICAL ISSUES. BASED ON QC RESULTS A GENERAL INSTRUMENT ISSUES IS NOT LIKELY. THERE WAS NO INDICATION OF A REAGENT PROBLEM.

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

THE CUSTOMER COMPLAINED OF A QUESTIONABLE RESULT FOR 1 PATIENT TESTED FOR A1C-3 TINA-QUANT HEMOGLOBIN A1C GEN.3 (HBA1C) ON A COBAS 8000 C 502 MODULE. TWO SEPARATE DOCTORS ORDERED HBA1C TESTING ON THE SAME PATIENT SO THE PATIENT HAD TWO SAMPLES DRAWN AT THE SAME TIME. FOR SAMPLE A THE INITIAL HBA1C RESULT WAS 6.7% WHILE SAMPLE B¿S INITIAL HBA1C RESULT WAS 5.8%. THE SAMPLE B RESULT OF 5.8% WAS REPORTED OUTSIDE OF THE LABORATORY. THE DOCTOR QUESTIONED THE REPORTED HBA1C RESULT DUE TO THE DIFFERENCES BETWEEN SAMPLE A AND SAMPLE B. SAMPLE B WAS RETESTED ON (B)(6) 2017 AND AN HBA1C RESULT OF 6.8% WAS OBTAINED. THE RETEST RESULT OF SAMPLE B WAS DEEMED TO BE CORRECT AND A CORRECTED REPORT WAS ISSUED. THE PATIENT WAS NOT TREATED BASED ON THE ORIGINAL RESULT. THERE WAS NO ADVERSE EVENT. THE SAMPLES WERE ALIQUOTED BY A MODULAR PRE-ANALYTICS ANALYZER. THE HBA1C REAGENT LOT WAS 253327 WITH AN EXPIRATION DATE OF 31-JAN-2019. THE FIELD ENGINEERING SPECIALIST WAS UNABLE TO FIND A CAUSE. HE CHECKED THE OPERATION OF THE INSTRUMENT. THE CUSTOMER RAN CALIBRATION, QC, AND PRECISION TESTING WHICH ALL PASSED.

Patients

Seq Age Sex Outcome Treatment
1 69 YR