FDA Adverse Event Malfunction Summary report: N

OAE PEDIATRIC FOAM EAR TIPS

MDR report key: 7037691 · Received November 16, 2017

Report

Report Number
3018859-2017-00915
Event Type
Malfunction
Date Received
November 16, 2017
Report Date
October 17, 2017
Manufacturer
NATUS MEDICAL INC.
Product Code
GWJ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS ISSUE WAS INVESTIGATED THROUGH CORRECTIVE ACTIONS. THE ROOT CAUSE OF THIS ISSUE WAS CONFIRMED TO BE INADEQUATE APPLICATION OF THE ADHESIVE WHICH SECURES THE FOAM TO THE LUMEN TUBE.

Additional Manufacturer Narrative · 1

THE CUSTOMER WAS PROVIDED REPLACEMENT FOAM TIPS. NATUS INSTRUCTIONS INCLUDE SELECTING THE APPROPRIATE SIZE EAR TIP FOR THE PATIENT, AS WELL AS INSTRUCTIONS REGARDING USING LARGER SIZE FOAM TIPS FOR INSERTION INTO THE EAR CANAL. NATUS IS INVESTIGATING THIS ISSUE THROUGH CORRECTIVE ACTIONS AT THIS TIME.

Description of Event or Problem · 1

THE CUSTOMER REPORTED TO NATUS MEDICAL THAT THE FOAM TIPS OF THE PEDIATRIC FOAM EAR TIPS ARE SEPARATING FROM THE PLASTIC TUBING. THERE HAS BEEN NO REPORT OF PATIENT DEATH, INJURY OR DELAY IN PATIENT TREATMENT. NO ENVIRONMENTAL OR SAFETY CONCERNS HAVE ALSO BEEN REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
816759 OAE PEDIATRIC FOAM EAR TIPS OAE PEDIATRIC FOAM EAR TIPS GWJ NATUS MEDICAL INC. 203211 N031717-03

Patients

Seq Age Sex Outcome Treatment
1 Other