FDA Adverse Event Malfunction Summary report: N

DII CONTROLLER

MDR report key: 7027148 · Received November 14, 2017

Report

Report Number
1643264-2017-01722
Event Type
Malfunction
Date Received
November 14, 2017
Date of Event
November 6, 2017
Report Date
January 10, 2018
Manufacturer
SMITH & NEPHEW, INC.
Product Code
HRX
PMA / PMN Number
K062849
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VT, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE WAS RECEIVED FOR EVALUATION. THERE WAS A RELATIONSHIP FOUND BETWEEN THE RETURNED DEVICE AND THE REPORTED INCIDENT. A VISUAL INSPECTION WAS PERFORMED ON THE PRODUCT AND FOUND DAMAGE TO PORT A AND PORT B MOTOR DRIVE UNIT (MDU) RECEPTACLES. PORT A RECEPTACLE APPEARS DAMAGED. THE SURFACE IS GOUGED, POTENTIALLY FROM TURNING AN MDU CONNECTOR WHILE ATTEMPTING TO INSERT IT INTO THE CONTROL UNIT. PORT A DOES NOT RECOGNIZE THE TEST MDU WHEN INSERTED, WHICH INDICATES INTERNAL DAMAGE TO THE HARNESS. PORT B RECEPTACLE IS DAMAGED AND APPEARS TO BE PARTIALLY MELTED, POSSIBLY FROM PLUGGING IN A SHORTED OUT MDU. THE TEST MDU CANNOT BE INSERTED INTO IT. PRODUCT PASSED FUNCTIONAL TESTING USING A KNOWN GOOD MDU TEST RECEPTACLE FOR EACH PORT. THE COMPLAINT WAS CONFIRMED AND THE ROOT CAUSE HAS BEEN DETERMINED TO BE AN ELECTRICAL COMPONENT FAILURE. A REVIEW OF THE DEVICE HISTORY RECORDS SHOWED THERE WERE NO INDICATIONS TO SUGGEST THAT THE PRODUCT DID NOT MEET MANUFACTURING SPECIFICATION OR WOULD NOT BE ABLE TO PERFORM AS INTENDED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE DEVICE SHOWS AN ERROR MESSAGE, PORT A CIRCUIT SHORT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
808514 DII CONTROLLER ARTHROSCOPE HRX SMITH & NEPHEW, INC.

Patients

Seq Age Sex Outcome Treatment
1