FDA Adverse Event Malfunction Summary report: N

T:SLIM G4 SYSTEM

MDR report key: 7024750 · Received November 13, 2017

Report

Report Number
3007981285-2017-33180
Event Type
Malfunction
Date Received
November 13, 2017
Date of Event
October 6, 2017
Report Date
November 13, 2017
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE T:SLIM PUMP USER GUIDE CAUTIONS AGAINST OVERFILLING A CARTRIDGE PAST 300 UNITS AS THIS CAN LEAD TO CARTRIDGE ERROR. THE DEVICE HAS BEEN RECEIVED FOR EVALUATION; HOWEVER, DEVICE EVALUATION IS NOT YET COMPLETE. A SUPPLEMENTAL REPORT WILL BE FILED UPON COMPLETION OF THE EVALUATION.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER RECEIVED MULTIPLE, INTERMITTENT INACCURATE FILL ESTIMATES AFTER LOADING MULTIPLE CARTRIDGES. REPORTEDLY, ON SOME OCCASIONS, THE CARTRIDGE WAS FILLED WITH OVER 300 UNITS OF INSULIN, AND THE INSULIN GAUGE DECREASED FASTER THAN EXPECTED. THE CUSTOMER'S BLOOD GLUCOSE LEVEL RANGED FROM 170-371 MG/DL. REPORTEDLY, THE CUSTOMER CONTINUED USING THE PUMP FOR CONTINUED INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
804583 T:SLIM G4 SYSTEM INSULIN PUMP OYC TANDEM DIABETES CARE 4628-003 M020279

Patients

Seq Age Sex Outcome Treatment
1 47 YR