NEUTROGENA® LIGHT THERAPY ACNE MASK
Report
- Report Number
- 2214133-2017-00008
- Event Type
- Injury
- Date Received
- November 10, 2017
- Report Date
- October 13, 2017
- Manufacturer
- KINSENG PLASTICS CO. LTD.
- Product Code
- OLP
- PMA / PMN Number
- K123999
- Removal / Correction Number
- NA
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IL, US
- Reporter Occupation
- OTHER
Narratives
DEVICE WAS USED FOR TREATMENT, NOT DIAGNOSIS. DATE OF BIRTH AND WEIGHT WERE NOT PROVIDED FOR REPORTING. EXACT DATE OF THE EVENT IS UNKNOWN. CONSUMER REPORTED THE EVENT OCCURRED SEVERAL WEEKS PRIOR TO THE J AND J AWARENESS DATE. (B)(4). DEVICE IS NOT EXPECTED TO BE RETURNED FOR MANUFACTURER REVIEW/INVESTIGATION. DEVICE HISTORY RECORDS REVIEW WAS COMPLETED. NO NON CONFORMANCE REPORTS WERE GENERATED DURING PRODUCTION. REVIEW OF THE DEVICE HISTORY RECORDS SHOWED THAT THERE WERE NO ISSUES DURING THE MANUFACTURE OF THE PRODUCT THAT WOULD CONTRIBUTE TO THIS COMPLAINT CONDITION. THE INVESTIGATION COULD NOT BE COMPLETED; NO CONCLUSION COULD BE DRAWN, AS NO PRODUCT WAS RECEIVED.
ON AN UNSPECIFIED DATE, IN 2017, FEW WEEKS PRIOR TO REPORTING, THE CONSUMER STARTED USING NEUTROGENA LIGHT THERAPY ACNE MASK. AFTER USING IT FOR ABOUT 10 SECONDS HER EYES STARTED BURNING AND HURTING. SHE TRIED IT FOR ANOTHER SHORT WHILE (LESS THAN A MINUTE) WITH A THICK SOCK COVERING EYES BUT IT WAS STILL PAINFUL. AFTERWARDS HER VISION WAS BLURRY, EYES WERE PAINFUL AND EYELIDS WERE HOT AND PUFFY. ON AN UNSPECIFIED DATE, IN 2017, SHE VISITED ER (EMERGENCY ROOM) WHERE SHE WAS DIAGNOSED WITH OPTIC NEURITIS. SHE WAS PRESCRIBED UNSPECIFIED OINTMENT TO PUT IN EYES. WHILE REPORTING THE CONSUMER MENTIONED THAT HER VISION MOSTLY RETURNED TO NORMAL ALTHOUGH THERE STILL WAS SOME EXCESSIVE LIGHT SENSITIVITY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 797774 | NEUTROGENA® LIGHT THERAPY ACNE MASK | ACNE LIGHT THERAPY SYSTEM | OLP | KINSENG PLASTICS CO. LTD. | 070501101247 | 2426KS06 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Required Intervention |