FDA Adverse Event Malfunction Summary report: N

MODPOD

MDR report key: 7014825 · Received November 9, 2017

Report

Report Number
3008585473-2017-00032
Event Type
Malfunction
Date Received
November 9, 2017
Date of Event
October 5, 2017
Report Date
November 9, 2017
Manufacturer
HOLLYWOG, LLC
Product Code
ITH
UDI-DI
00853096004151
PMA / PMN Number
K150695
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DHR REVIEW SHOWS THE DEVICE PERFORMED AS INTENDED WHEN IT WAS MANUFACTURED. THE DEVICE WAS EVALUATED. UNABLE TO REPLICATE CUSTOMER'S COMPLAINT, OPERATED TO SPEC. POWER PCB WAS RE-ALIGNED SO THE PORTS AND SWITCH WERE MORE EASILY ACCESSIBLE.

Description of Event or Problem · 1

THE DEVICE HAS FULL SCREEN FUNCTIONALITY, BUT WILL NOT PULL AT ALL. HE AND HIS CA HAS TRIED TURNING OFF AND ON THE DEVICE. WHEN ASKED TO CALIBRATE HIS DEVICE, IT WILL NOT BRING HIM TO THE SCREEN TO CALIBRATE. ALSO, THE PATIENT SWITCH WOULD NOT END TREATMENT PREVIOUSLY, SO THE CA IS SENDING BACK THE PATIENT SWITCH.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
794878 MODPOD THERAPEUTIC POWERED TRACTION DEVICE. ITH HOLLYWOG, LLC 12.1000 00853096004151

Patients

Seq Age Sex Outcome Treatment
1 Disability