FDA Adverse Event Death Summary report: N

INTELLIVUE MX700 PATIENT MONITOR

MDR report key: 7013994 · Received November 9, 2017

Report

Report Number
9610816-2017-00352
Event Type
Death
Date Received
November 9, 2017
Date of Event
October 25, 2017
Report Date
October 26, 2017
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MHX
PMA / PMN Number
K110622
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

A FOLLOW UP REPORT WILL BE SUBMITTED ONCE THE INVESTIGATION IS COMPLETE.

Additional Manufacturer Narrative · 1

THE CUSTOMER HAD INDICATED THAT ON BED 4425 ON (B)(6) 2017 FROM 22:55 UNTIL 23:35, THERE WAS A GAP WITH NO SPO2 ALARMS. A PHILIPS FIELD SERVICE ENGINEER (FSE) OBTAINED ALARM LOGS AND IMAGES OF THE REVIEW ALARM SCREEN FROM THE CUSTOMER. THE INFORMATION WAS REVIEWED BY A SOFTWARE DEVELOPMENT ENGINEER (SDE), AND CLINICAL SPECIALIST (CS). IT WAS DETERMINED THAT THE SPO2 ALARMS HAD BEEN SHUT-OFF BY A USER AT THE HOSPITAL AT THE BEDSIDE MONITOR AT 22:55; THE ALARMS WERE TURNED ON AT 23:35. IT WAS CONFIRMED THAT THE DEVICE HAD NOT ALARMED, DUE TO A USER SHUTTING-OFF THE ALARMS AT THE BEDSIDE. THIS INFORMATION WAS PROVIDED TO THE CUSTOMER VERBALLY VIA A PHONE CALL ON (B)(6) 2017. THE DEVICE REMAINS AT THE CUSTOMER SITE. THERE WAS NO PRODUCT MALFUNCTION. NO FURTHER INVESTIGATION IS WARRANTED AT THIS TIME.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THERE WAS A PATIENT INCIDENT WITH THE MONITOR NOT ALARMING. THE PATIENT WAS ONLY ON SPO2 MONITORING. A CLINICIAN TURNED OFF THE SP02 ALARMS FOR ABOUT 30 MINS. DURING THAT TIME, THE PATIENT SEVERELY DECOMPENSATED. AFTER THEY CHECKED ON THE PATIENT, AND TURNED THE ALARMS BACK ON, THE CUSTOMER STARTED RESUSCITATION METHODS IMMEDIATELY, BUT WERE UNSUCCESSFUL; THE PATIENT DIED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
795198 INTELLIVUE MX700 PATIENT MONITOR PATIENT MONITOR MHX PHILIPS MEDICAL SYSTEMS 865241

Patients

Seq Age Sex Outcome Treatment
1 33 YR Death