INTELLIVUE MX700 PATIENT MONITOR
Report
- Report Number
- 9610816-2017-00352
- Event Type
- Death
- Date Received
- November 9, 2017
- Date of Event
- October 25, 2017
- Report Date
- October 26, 2017
- Manufacturer
- PHILIPS MEDICAL SYSTEMS
- Product Code
- MHX
- PMA / PMN Number
- K110622
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NY, US
- Reporter Occupation
- BIOMEDICAL ENGINEER
Narratives
A FOLLOW UP REPORT WILL BE SUBMITTED ONCE THE INVESTIGATION IS COMPLETE.
THE CUSTOMER HAD INDICATED THAT ON BED 4425 ON (B)(6) 2017 FROM 22:55 UNTIL 23:35, THERE WAS A GAP WITH NO SPO2 ALARMS. A PHILIPS FIELD SERVICE ENGINEER (FSE) OBTAINED ALARM LOGS AND IMAGES OF THE REVIEW ALARM SCREEN FROM THE CUSTOMER. THE INFORMATION WAS REVIEWED BY A SOFTWARE DEVELOPMENT ENGINEER (SDE), AND CLINICAL SPECIALIST (CS). IT WAS DETERMINED THAT THE SPO2 ALARMS HAD BEEN SHUT-OFF BY A USER AT THE HOSPITAL AT THE BEDSIDE MONITOR AT 22:55; THE ALARMS WERE TURNED ON AT 23:35. IT WAS CONFIRMED THAT THE DEVICE HAD NOT ALARMED, DUE TO A USER SHUTTING-OFF THE ALARMS AT THE BEDSIDE. THIS INFORMATION WAS PROVIDED TO THE CUSTOMER VERBALLY VIA A PHONE CALL ON (B)(6) 2017. THE DEVICE REMAINS AT THE CUSTOMER SITE. THERE WAS NO PRODUCT MALFUNCTION. NO FURTHER INVESTIGATION IS WARRANTED AT THIS TIME.
THE CUSTOMER REPORTED THAT THERE WAS A PATIENT INCIDENT WITH THE MONITOR NOT ALARMING. THE PATIENT WAS ONLY ON SPO2 MONITORING. A CLINICIAN TURNED OFF THE SP02 ALARMS FOR ABOUT 30 MINS. DURING THAT TIME, THE PATIENT SEVERELY DECOMPENSATED. AFTER THEY CHECKED ON THE PATIENT, AND TURNED THE ALARMS BACK ON, THE CUSTOMER STARTED RESUSCITATION METHODS IMMEDIATELY, BUT WERE UNSUCCESSFUL; THE PATIENT DIED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 795198 | INTELLIVUE MX700 PATIENT MONITOR | PATIENT MONITOR | MHX | PHILIPS MEDICAL SYSTEMS | 865241 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 33 YR | Death |