SYNCARDIA FREEDOM DRIVER
Report
- Report Number
- 3003761017-2017-00208
- Event Type
- Malfunction
- Date Received
- November 9, 2017
- Date of Event
- October 25, 2017
- Report Date
- October 25, 2017
- Manufacturer
- SYNCARDIA SYSTEMS, LLC
- Product Code
- LOZ
- UDI-DI
- 00858000003121
- PMA / PMN Number
- P030011
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MI, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
THE FREEDOM DRIVER WAS RETURNED TO SYNCARDIA FOR EVALUATION. VISUAL INSPECTION OF THE DRIVER REVEALED METALLIC DEBRIS ON THE PISTON CYLINDER ASSEMBLY (PCA) AND MOTORS, SIGNS OF WEAR ON THE DOWEL PIN OF THE PCA SCOTCH YOKE, A SCRATCH MARK ON PCA ROD GUIDE PLATE, AND METALLIC DEBRIS ON THE MAIN PRINTED CIRCUIT BOARD ASSEMBLY (PCBA). THE DRIVER'S ALARM HISTORY WAS REVIEWED AND REVEALED ONE ALARM, A 29 FAULT CODE (LCD REGULATOR 1 TOO HIGH) WHICH IS LIKELY THE ALARM REPORTED BY THE CUSTOMER. WHILE THE CUSTOMER-REPORTED ALARM COULD NOT BE REPRODUCED DURING INVESTIGATION TESTING, IT IS LIKELY THAT THE METAL DEBRIS FROM THE PCA, CAUSED BY THE SCOTCH YOKE STRIKE PLATE/DOWEL PIN RUBBING AGAINST THE PCA BODY, CAUSED THE VOLTAGE FLUCTUATION ON THE MAIN PCBA, WHICH TRIGGERED THE 29 ALARM CODE TO BE RECORDED INTO THE ALARM HISTORY. THE DRIVER IN "AS RECEIVED" CONDITION PASSED ALL TEST REQUIREMENTS AND PRESSURE PERFORMANCE METRICS ASSOCIATED WITH NORMOTENSIVE AND HYPERTENSIVE SETTINGS. THIS ISSUE WILL CONTINUE TO BE MONITORED AND TRENDED AS PART OF THE CUSTOMER EXPERIENCE PROCESS. SYNCARDIA HAS COMPLETED ITS EVALUATION OF THIS COMPLAINT AND IS CLOSING THIS FILE. (B)(4) FOLLOW-UP REPORT 1.
THE CUSTOMER, A SYNCARDIA CERTIFIED HOSPITAL, REPORTED THAT THE FREEDOM DRIVER EXHIBITED A FAULT ALARM WHILE SUPPORTING A PATIENT. THE CUSTOMER ALSO REPORTED THAT THE PATIENT WAS SUBSEQUENTLY SWITCHED TO THE BACKUP FREEDOM DRIVER. THERE WAS NO REPORTED ADVERSE PATIENT IMPACT.
THIS ALLEGED FAILURE MODE POSES A LOW RISK TO THE PATIENT BECAUSE ALTHOUGH THE FREEDOM DRIVER EXHIBITED A FAULT ALARM, IT CONTINUED TO PERFORM ITS LIFE-SUSTAINING FUNCTIONS. THE FREEDOM DRIVER WILL BE RETURNED TO SYNCARDIA FOR EVALUATION. THE RESULTS OF THE INVESTIGATION WILL BE PROVIDED IN A FOLLOW-UP MDR. (B)(4) INITIAL.
THE CUSTOMER, A SYNCARDIA CERTIFIED HOSPITAL, REPORTED THAT THE FREEDOM DRIVER EXHIBITED A FAULT ALARM WHILE SUPPORTING A PATIENT. THE CUSTOMER ALSO REPORTED THAT THE PATIENT WAS SUBSEQUENTLY SWITCHED TO THE BACKUP FREEDOM DRIVER. THERE WAS NO REPORTED ADVERSE PATIENT IMPACT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 795096 | SYNCARDIA FREEDOM DRIVER | EXTERNAL PNEUMATIC DRIVER | LOZ | SYNCARDIA SYSTEMS, LLC | 595000-001 | 00858000003121 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 24 YR |