FDA Adverse Event Malfunction Summary report: N

INFINITI VISION SYSTEM

MDR report key: 7013344 · Received November 9, 2017

Report

Report Number
2028159-2017-04232
Event Type
Malfunction
Date Received
November 9, 2017
Date of Event
October 12, 2017
Report Date
February 26, 2018
Manufacturer
ALCON RESEARCH, LTD. - IRVINE TECHNOLOGY CENTER
Product Code
HQC
PMA / PMN Number
K120912
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
LE
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION INCLUDING ROOT CAUSE ANALYSIS IS IN PROGRESS. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY IN ACCORDANCE WITH 21 CFR 803.56 WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE. THE MANUFACTURER INTERNAL REFERENCE NUMBER IS: (B)(4).

Additional Manufacturer Narrative · 1

THE CUSTOMER REPORTED THAT THE PHACO HANDPIECE DID NOT DELIVER ULTRASOUND. THERE WAS NO REPORTED PATIENT HARM. THE PHACO HANDPIECE WAS MANUFACTURED ON JULY 6, 2016. BASED ON QA ASSESSMENT, THE PRODUCT MET SPECIFICATIONS AT THE TIME OF RELEASE. A REVIEW OF COMPLAINTS FOR THE LAST 24 MONTHS DID NOT INDICATE ANY ADDITIONAL RELATED REPORTS FOR THIS PHACO HANDPIECE SERIAL NUMBER. THE PHACO HANDPIECE WAS RECEIVED AND A VISUAL ASSESSMENT OF THE RETURNED SAMPLE FOUND NO VISUAL NONCONFORMITY. THE RETURNED PHACO HANDPIECE WAS CONNECTED TO A CALIBRATED VISION SYSTEM. THE HANDPIECE TUNED SUCCESSFULLY; HOWEVER, SYSTEM MESSAGE (SM) - [U/S HP FAILURE - HANDPIECE CURRENT LOW (OPEN CIRCUIT)] DISPLAYED WHEN ATTEMPTING A FIVE MINUTE BURN-IN WITH THE SYSTEM SET AT 100% ULTRASONIC AND TORSIONAL POWER. THE CUSTOMER REPORTED EVENT WAS CONFIRMED THROUGH TESTING WITH SM - [U/S HP FAILURE - HANDPIECE CURRENT LOW (OPEN CIRCUIT)] DISPLAYING DURING TESTING. THE CUSTOMER REQUESTED THE HANDPIECE TO BE RETURNED; THEREFORE, THE HANDPIECE COULD NOT BE DISASSEMBLED TO DETERMINE ROOT CAUSE. THE ROOT CAUSE CANNOT BE DETERMINED CONCLUSIVELY. (B)(4).

Description of Event or Problem · 1

A CUSTOMER REPORTED THAT THE HANDPIECE WAS NOT DELIVERING ULTRASOUND DURING A CATARACT WITH INTRAOCULAR LENS (IOL) SURGICAL PROCEDURE. THE HANDPIECE WAS EXCHANGED TO COMPLETE THE PROCEDURE. THERE WAS NO HARM TO THE PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
795477 INFINITI VISION SYSTEM UNIT, PHACOFRAGMENTATION HQC ALCON RESEARCH, LTD. - IRVINE TECHNOLOGY CENTER NA NA

Patients

Seq Age Sex Outcome Treatment
1 Other