INFINITI VISION SYSTEM
Report
- Report Number
- 2028159-2017-04232
- Event Type
- Malfunction
- Date Received
- November 9, 2017
- Date of Event
- October 12, 2017
- Report Date
- February 26, 2018
- Manufacturer
- ALCON RESEARCH, LTD. - IRVINE TECHNOLOGY CENTER
- Product Code
- HQC
- PMA / PMN Number
- K120912
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- LE
- Reporter Occupation
- OTHER
Narratives
INVESTIGATION INCLUDING ROOT CAUSE ANALYSIS IS IN PROGRESS. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY IN ACCORDANCE WITH 21 CFR 803.56 WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE. THE MANUFACTURER INTERNAL REFERENCE NUMBER IS: (B)(4).
THE CUSTOMER REPORTED THAT THE PHACO HANDPIECE DID NOT DELIVER ULTRASOUND. THERE WAS NO REPORTED PATIENT HARM. THE PHACO HANDPIECE WAS MANUFACTURED ON JULY 6, 2016. BASED ON QA ASSESSMENT, THE PRODUCT MET SPECIFICATIONS AT THE TIME OF RELEASE. A REVIEW OF COMPLAINTS FOR THE LAST 24 MONTHS DID NOT INDICATE ANY ADDITIONAL RELATED REPORTS FOR THIS PHACO HANDPIECE SERIAL NUMBER. THE PHACO HANDPIECE WAS RECEIVED AND A VISUAL ASSESSMENT OF THE RETURNED SAMPLE FOUND NO VISUAL NONCONFORMITY. THE RETURNED PHACO HANDPIECE WAS CONNECTED TO A CALIBRATED VISION SYSTEM. THE HANDPIECE TUNED SUCCESSFULLY; HOWEVER, SYSTEM MESSAGE (SM) - [U/S HP FAILURE - HANDPIECE CURRENT LOW (OPEN CIRCUIT)] DISPLAYED WHEN ATTEMPTING A FIVE MINUTE BURN-IN WITH THE SYSTEM SET AT 100% ULTRASONIC AND TORSIONAL POWER. THE CUSTOMER REPORTED EVENT WAS CONFIRMED THROUGH TESTING WITH SM - [U/S HP FAILURE - HANDPIECE CURRENT LOW (OPEN CIRCUIT)] DISPLAYING DURING TESTING. THE CUSTOMER REQUESTED THE HANDPIECE TO BE RETURNED; THEREFORE, THE HANDPIECE COULD NOT BE DISASSEMBLED TO DETERMINE ROOT CAUSE. THE ROOT CAUSE CANNOT BE DETERMINED CONCLUSIVELY. (B)(4).
A CUSTOMER REPORTED THAT THE HANDPIECE WAS NOT DELIVERING ULTRASOUND DURING A CATARACT WITH INTRAOCULAR LENS (IOL) SURGICAL PROCEDURE. THE HANDPIECE WAS EXCHANGED TO COMPLETE THE PROCEDURE. THERE WAS NO HARM TO THE PATIENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 795477 | INFINITI VISION SYSTEM | UNIT, PHACOFRAGMENTATION | HQC | ALCON RESEARCH, LTD. - IRVINE TECHNOLOGY CENTER | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |