FDA Adverse Event Malfunction Summary report: N

ENSITE¿ PRECISION¿ SOFTWARE

MDR report key: 7004232 · Received November 6, 2017

Report

Report Number
2184149-2017-00048
Event Type
Malfunction
Date Received
November 6, 2017
Date of Event
August 23, 2017
Report Date
November 28, 2017
Manufacturer
ST. JUDE MEDICAL, INC.
Product Code
DQK
PMA / PMN Number
K160210
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

REVIEW OF THE CASE STUDY LOGS DID NOT REVEAL ANY SOFTWARE ISSUES AND THERE WERE NO ERROR MESSAGES CORRELATING TO THE NON-ABBOTT REMOTE MONITOR. FURTHER INFORMATION INDICATED THAT THE SITE HAD ADJUSTED THE REMOTE MONITOR CONFIGURATION IN ATTEMPTS TO WORK WITH NON-ABBOTT DISPLAY HARDWARE. FURTHER COMMUNICATION WITH THE CUSTOMER REVEALED THE ISSUE WAS RESOLVED THE FOLLOWING DAY BY THE ALTERING THE RESOLUTION SETTING ON THE REMOTE MONITOR.

Description of Event or Problem · 1

DURING A COMPREHENSIVE ELECTROPHYSIOLOGY STUDY WITH ARRHYTHMIA INDUCTION, THE SLAVE IMAGE FROZE. BY CHANGING SCREENS THE IMAGE WOULD BECOME LIVE FOR THIRTY SECONDS AND THEN FREEZE AGAIN. THE CASE WAS CONTINUED BY RESETTING THE SCREEN EVERY TIME IT FROZE. THE CASE WAS COMPLETED HOWEVER, THERE WAS SOME DELAY IN THE PROCEDURE TIME. THERE WERE NO ADVERSE CONSEQUENCES TO THE PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
782540 ENSITE¿ PRECISION¿ SOFTWARE ELECTROPHYSIOLOGY CARDIAC MAPPING SYSTEM DQK ST. JUDE MEDICAL, INC. H702496

Patients

Seq Age Sex Outcome Treatment
1 68 YR Other