FDA Adverse Event Malfunction Summary report: N

ADVANCED PERSONAL DOUBLE BREASTPUMP (WITHOUT BATTERY PACK)

MDR report key: 7002667 · Received November 6, 2017

Report

Report Number
1419937-2017-00306
Event Type
Malfunction
Date Received
November 6, 2017
Date of Event
August 2, 2017
Report Date
November 4, 2017
Manufacturer
MEDELA LLC
Product Code
HGX
PMA / PMN Number
K031614
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER WAS SENT A REPLACEMENT POWER SUPPLY. THE CUSTOMER RETURNED THE POWER ADAPTER FOR EVALUATION. THE PRODUCT EVALUATION FOUND THE POWER SUPPLY HOUSING TO BE BREACHED. THE ISSUE WITH A DAMAGED REV N POWER SUPPLY FOR THE PUMP IN STYLE DEVICE WAS ADDRESSED IN INVESTIGATION (B)(4), WHICH WAS TRENDED AS PART OF THE EFFECTIVENESS CHECK FOR (B)(4), WHICH FOUND THAT THE POWER SUPPLIES WERE BEING DAMAGED DURING SHIPMENT FROM THE MANUFACTURER TO MEDELA. AS A PART OF ROUTINE CONTINUOUS IMPROVEMENT ACTIVITIES, THE REV N POWER SUPPLY WAS REPLACED WITH A REV P POWER SUPPLY, MANUFACTURED UNDER A REVISED DESIGN AND BY A DIFFERENT MANUFACTURER.

Description of Event or Problem · 1

ON (B)(6) 2017, THE CUSTOMER REPORTED TO MEDELA LLC THAT THE POWER SUPPLY FOR HER PUMP IN STYLE BREAST PUMP FELL ON THE FLOOR AND PARTS OF THE HOUSING CRACKED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
783975 ADVANCED PERSONAL DOUBLE BREASTPUMP (WITHOUT BATTERY PACK) PUMP, BREAST, POWERED HGX MEDELA LLC 57018W 9207010 REV N

Patients

Seq Age Sex Outcome Treatment
1