FDA Adverse Event Malfunction Summary report: N

STREAMLAB® ANALYTICAL WORKCELL

MDR report key: 7000750 · Received November 3, 2017

Report

Report Number
2517506-2017-00802
Event Type
Malfunction
Date Received
November 3, 2017
Date of Event
October 10, 2017
Report Date
November 3, 2017
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC
Product Code
LGX
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AL, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER CONTACTED THE SIEMENS CUSTOMER CARE CENTER (CCC) TO REPORT THE SMOKE. A SIEMENS CUSTOMER SERVICE ENGINEER (CSE) WAS DISPATCHED TO THE CUSTOMER SITE. SERVICE WAS PERFORMED OVER MULTIPLE VISITS. THE CSE TESTED THE CENTRIFUGE FUNCTIONALITY AND IT WAS PROPER. THE CSE INSPECTED THE CENTRIFUGE MODULE AND HAD ISSUES WITH CENTRIFUGE ROBOT ROTATIONAL. THE CSE REPLACED THE ROTATIONAL AND VERTICAL STEPPER BOARDS. THE CSE INSTALLED STEPPER DRIVER BOARDS. THE CSE REPLACED STEPPER DRIVER BOARDS FOR CENTRIFUGE ROBOTS Y AND Z. THE CSE VERIFIED OPERATION OF CENTRIFUGE ROBOT, WHICH WAS ACCEPTABLE. THE CSE FOUND CONDENSATION INSIDE AIRLINES AND AIR COMPRESSOR RUNNING NONSTOP. THE CSE REPLACED START UP AND UNLOADER VALVES ON AIR COMPRESSOR AND WATER TRAP ON INCOMING AIRLINE. THE CSE TESTED STREAMLAB IN DIAGNOSTICS, WHICH PASSED. THE CSE WATCHED STREAMLAB PROCESS SAMPLES. THE CAUSE OF THE SMOKE IS UNKNOWN. THE INSTRUMENT IS PERFORMING WITHIN MANUFACTURING SPECIFICATIONS. NO FURTHER EVALUATION OF DEVICE IS REQUIRED.

Description of Event or Problem · 1

SMOKE WAS EMITTED FROM A STREAMLAB CORE UNIT CENTRIFUGE. THE CENTRIFUGE WAS POWERED OFF. THERE ARE NO REPORTS OF PATIENT INTERVENTION OR ADVERSE EVENTS DUE THE SMOKE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
778701 STREAMLAB® ANALYTICAL WORKCELL STREAMLAB® ANALYTICAL WORKCELL LGX SIEMENS HEALTHCARE DIAGNOSTICS INC STREAMLAB® ANALYTICAL WORKCELL

Patients

Seq Age Sex Outcome Treatment
1