STREAMLAB® ANALYTICAL WORKCELL
Report
- Report Number
- 2517506-2017-00802
- Event Type
- Malfunction
- Date Received
- November 3, 2017
- Date of Event
- October 10, 2017
- Report Date
- November 3, 2017
- Manufacturer
- SIEMENS HEALTHCARE DIAGNOSTICS INC
- Product Code
- LGX
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- AL, US
- Reporter Occupation
- HEALTH PROFESSIONAL
Narratives
THE CUSTOMER CONTACTED THE SIEMENS CUSTOMER CARE CENTER (CCC) TO REPORT THE SMOKE. A SIEMENS CUSTOMER SERVICE ENGINEER (CSE) WAS DISPATCHED TO THE CUSTOMER SITE. SERVICE WAS PERFORMED OVER MULTIPLE VISITS. THE CSE TESTED THE CENTRIFUGE FUNCTIONALITY AND IT WAS PROPER. THE CSE INSPECTED THE CENTRIFUGE MODULE AND HAD ISSUES WITH CENTRIFUGE ROBOT ROTATIONAL. THE CSE REPLACED THE ROTATIONAL AND VERTICAL STEPPER BOARDS. THE CSE INSTALLED STEPPER DRIVER BOARDS. THE CSE REPLACED STEPPER DRIVER BOARDS FOR CENTRIFUGE ROBOTS Y AND Z. THE CSE VERIFIED OPERATION OF CENTRIFUGE ROBOT, WHICH WAS ACCEPTABLE. THE CSE FOUND CONDENSATION INSIDE AIRLINES AND AIR COMPRESSOR RUNNING NONSTOP. THE CSE REPLACED START UP AND UNLOADER VALVES ON AIR COMPRESSOR AND WATER TRAP ON INCOMING AIRLINE. THE CSE TESTED STREAMLAB IN DIAGNOSTICS, WHICH PASSED. THE CSE WATCHED STREAMLAB PROCESS SAMPLES. THE CAUSE OF THE SMOKE IS UNKNOWN. THE INSTRUMENT IS PERFORMING WITHIN MANUFACTURING SPECIFICATIONS. NO FURTHER EVALUATION OF DEVICE IS REQUIRED.
SMOKE WAS EMITTED FROM A STREAMLAB CORE UNIT CENTRIFUGE. THE CENTRIFUGE WAS POWERED OFF. THERE ARE NO REPORTS OF PATIENT INTERVENTION OR ADVERSE EVENTS DUE THE SMOKE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 778701 | STREAMLAB® ANALYTICAL WORKCELL | STREAMLAB® ANALYTICAL WORKCELL | LGX | SIEMENS HEALTHCARE DIAGNOSTICS INC | STREAMLAB® ANALYTICAL WORKCELL |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |