HUDSON MASK,MULTI-VENT,ADULT
Report
- Report Number
- 3004365956-2017-00376
- Event Type
- Malfunction
- Date Received
- October 31, 2017
- Date of Event
- October 23, 2017
- Report Date
- October 23, 2017
- Manufacturer
- TELEFLEX MEDICAL
- Product Code
- BYF
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- KS
- Reporter Occupation
- OTHER
Narratives
(B)(4). THE PHYSICAL DEVICE SAMPLE HAS NOT BEEN RECEIVED BY THE MANUFACTURER AT THE TIME OF THIS REPORT. A VISUAL INSPECTION OF THE PRODUCT INVOLVED IN THE COMPLAINT WAS PERFORMED ON PICTURES PROVIDED BY THE CUSTOMER. IT CAN BE OBSERVED A FOREIGN PARTICLE THAT LOOKS LIKE AN INSECT INSIDE THE TUBING, AND ALSO. NO OTHER ISSUES WERE FOUND. THE DHR REVIEWED SHOWED THAT THERE WERE NO ISSUES RELATED TO THE REPORTED FAILURE MODE NEITHER ON THE PRODUCT NOR ITS COMPONENTS DURING THE MANUFACTURE OF THIS MATERIAL. CUSTOMER COMPLAINT IS CONFIRMED BASED ON THE VISUAL INSPECTION PERFORMED TO THE PICTURES PROVIDED BY THE CUSTOMER. HOWEVER, IT IS NOT POSSIBLE TO DETERMINE WHERE ON THE DISTRIBUTION CHAIN OF THE PRODUCT THE INSECT GOT INSIDE THE TUBING. ALTHOUGH THE COMPLAINT IS CONFIRMED, THERE IS NOT SUFFICIENT EVIDENCE THAT THIS ISSUE ORIGINATED DURING THE MANUFACTURING PROCESS. THE ROOT CAUSE FOR THE CONDITION REPORTED COULD NOT BE IDENTIFIED. TELEFLEX (B)(4) HAS PEST CONTROL SYSTEM TO AVOID CONTAMINATION BY INSECTS IN OUR PRODUCTS. A CONCLUSION CODE COULD NOT BE FOUND AS THE COMPLAINT WAS CONFIRMED BUT A ROOT CAUSE IS UNABLE TO BE DETERMINED.
CUSTOMER COMPLAINT ALLEGES "BEFORE USING THE PRODUCT, A CUSTOMER FOUND SOMETHING THAT LOOKED LIKE A WORM IN THE LINE OF THE PRODUCT." CUSTOMER SUBMITTED PHOTOS FOR REVIEW.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 771674 | HUDSON MASK,MULTI-VENT,ADULT | MASK, OXYGEN, LOW CONCENTRATIO | BYF | TELEFLEX MEDICAL | 74C1700492 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |