FDA Adverse Event Malfunction Summary report: N

COAGUCHEK ® XS SYSTEM

MDR report key: 6988065 · Received October 30, 2017

Report

Report Number
1823260-2017-02463
Event Type
Malfunction
Date Received
October 30, 2017
Date of Event
October 13, 2017
Report Date
November 9, 2017
Manufacturer
ROCHE DIAGNOSTICS
Product Code
GJS
PMA / PMN Number
K062925
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

(B)(4)

Additional Manufacturer Narrative · 1

THE RETURNED METER AND STRIPS WERE TESTED IN COMPARISON TO A RETENTION METER AND MASTERLOT STRIPS. TWO HUMAN BLOOD SAMPLES FROM WARFARIN DONORS AND INTERNAL REFERENCE METERS WERE USED. DONOR INR: 2.7 INR AND 2.5 INR. DONOR HCT: 48% AND 46%. TESTING RESULTS: DONOR 1: MASTER LOT / CUSTOMER STRIP AND METER 2.8 INR/ 2.7 INR. DONOR 2: MASTER LOT / CUSTOMER STRIP AND METER 2.6 INR/ 2.7 INR. ALL RESULTS WERE WITHIN THE SPECIFIED MAXIMUM DIFFERENCE BETWEEN MEASUREMENTS. NO ERROR MESSAGES OCCURRED. THE RETURNED AND THE RETENTION MATERIAL MEET THE SPECIFICATION. NO INFORMATION WAS PROVIDED IN THE COMPLAINT CASE THAT WOULD POINT TO A CAUSE FOR THE RESULT DISCREPANCY.

Description of Event or Problem · 1

THE CUSTOMER RECEIVED QUESTIONABLE RESULTS FROM COAGUCHEK XS METER SERIAL NUMBER (B)(4). THE RESULT AT 10:47 AM WAS 3.7 INR AND THE RESULT AT 10:49 AM WAS 2.7 INR. THE CUSTOMER BELIEVED THE RESULT OF 3.7 INR TO BE INCORRECT. THERE WAS NO ALLEGATION OF AN ADVERSE EVENT. THE CUSTOMER'S HEMATOCRIT WAS OK, HE HAD NO HEPARIN THERAPY, NO DIRECT THROMBIN INHIBITORS, AND NO ANTIPHOSPHOLIPID ANTIBODIES. THERE WERE NO SYMPTOMS OF BLEEDING OR BRUISING, NO RECENT CHANGES TO COUMADIN DOSE, NO NEW ILLNESSES, NO NEW MEDICATIONS, AND NO DIET CHANGES. THE THERAPEUTIC RANGE WAS 1.8-2.2 INR. THE SUSPECT METER AND STRIPS WERE REQUESTED TO BE RETURNED FOR INVESTIGATION. REPLACEMENT PRODUCT WAS SENT. RELEVANT RETENTION TEST STRIPS (LOT 223855-23) WERE TESTED IN COMPARISON WITH THE CURRENT MASTER LOT COAGUCHEK XS PT TEST STRIP (LOT 124158-80). FOR THIS PURPOSE TWO HUMAN BLOOD SAMPLES FROM MARCUMAR DONORS AND TWO INTERNAL REFERENCE METERS WERE USED. NO ERROR MESSAGES OCCURRED. RETENTION SAMPLES WERE ACCEPTABLE AND RETENTION MATERIAL PERFORMED AS SPECIFIED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
767018 COAGUCHEK ® XS SYSTEM PROTHROMBIN TIME TEST STRIPS GJS ROCHE DIAGNOSTICS NA 22385523

Patients

Seq Age Sex Outcome Treatment
1 69 YR