FDA Adverse Event Malfunction Summary report: N

ALLEGRO OCULYZER

MDR report key: 6964846 · Received October 20, 2017

Report

Report Number
3003288808-2017-02254
Event Type
Malfunction
Date Received
October 20, 2017
Date of Event
September 22, 2017
Report Date
February 16, 2018
Manufacturer
WAVELIGHT GMBH
Product Code
MXK
PMA / PMN Number
K071183
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
LH
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE HISTORY RECORDS (DHR) FOR THE DEVICE WAS REVIEWED. NO ABNORMALITIES THAT COULD HAVE CONTRIBUTED TO THIS EVENT WERE FOUND. THE ASSOCIATED DEVICE WAS RELEASED BASED ON COMPANY¿S ACCEPTANCE CRITERIA. THE SYSTEM WAS REPLACED WITH A LOANER AND WAS SENT FOR REPAIR AND EVALUATION. THE ERROR COULD BE REPRODUCED. THE EVALUATION IS DONE WITH THE SUPPLIER AND IS STILL IN PROGRESS. THE ROOT CAUSE COULD NOT BE IDENTIFIED CONCLUSIVELY UNTIL THE SAMPLE EVALUATION IS NOT FINISHED. THE MOST LIKELY ROOT CAUSE IS A DEFECT OF CAMERA ELECTRONICS DUE TO WEAR. THE MANUFACTURER INTERNAL REFERENCE NUMBER IS: (B)(4).

Additional Manufacturer Narrative · 1

INVESTIGATION, INCLUDING ROOT CAUSE ANALYSIS, IS IN PROGRESS. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY IN ACCORDANCE WITH 21 CFR 803.56 WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE. THE MANUFACTURER INTERNAL REFERENCE NUMBER IS: (B)(4).

Description of Event or Problem · 1

A CLINIC'S ENGINEER/TECHNICIAN REPORTED NON-TRUSTY MEASUREMENT RESULTS DURING DIAGNOSTIC TESTING ON SEVEN PATIENTS. THERE IS NO POSSIBILITY TO RE-MEASURE CORRECTLY. ALL THE REQUIRED STEP-BY-STEP TROUBLESHOOTING WAS DONE BUT THE PROBLEM STILL REMAINS AND UNIT IS UNSTABLE. UPON FOLLOW UP, IT WAS REPORTED THAT MEASUREMENTS WERE NOT USED FOR THE PATIENTS SURGERY. NO UNEXPECTED END RESULTS OCCURRED. NO PATIENT HARM REPORTED. SEVEN PATIENTS WERE REPORTED INVOLVED. THERE WERE NO UNEXPECTED END RESULTS REPORTED. NO PATIENT INFORMATION WAS AVAILABLE AS THE DOCTOR DID NOT USE RESULTS OF MEASUREMENTS BECAUSE THEY WERE NOT TRUSTY. ANOTHER PIECE OF EQUIPMENT WAS USED FOR DIAGNOSTICS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
743638 ALLEGRO OCULYZER DEVICE, ANALYSIS, ANTERIOR SEGMENT MXK WAVELIGHT GMBH NA ASKU

Patients

Seq Age Sex Outcome Treatment
1 Other