FDA Adverse Event Malfunction Summary report: N

ORLOCATE

MDR report key: 6954785 · Received October 17, 2017

Report

Report Number
6954785
Event Type
Malfunction
Date Received
October 17, 2017
Date of Event
September 19, 2017
Report Date
September 29, 2017
Manufacturer
HALDOR USA INC.
Product Code
LWH
Product Problem
Yes
Report Source
User Facility report
Reporter Location
MA, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

DURING SETUP AND CONFIGURATION OF ORLOCATE IT WAS DISCOVERED THAT THEY HAVE TWO WIRELESS NETWORKS. ONE CONNECTS TO THE HOSPITAL IT WIRELESS NETWORK AND THE OTHER CONNECTS TO PIECES OF ORLOCATE EQUIPMENT. THE HOSPITAL HAD A WIRELESS SECURITY PRODUCT IN PLACE TO PREVENT UNAUTHORIZED WIRELESS NETWORKS WITHIN THE HOSPITAL PERIMETER. THE SECURITY PRODUCT DISRUPTED ORLOCATE'S "INTERNAL" WIRELESS NETWORK AND MADE THE WIRELESS NETWORK CONNECTIVITY APPEAR SPORADIC AND UNRELIABLE. THE VENDOR WAS UNAWARE OF THIS TYPE OF WIRELESS SECURITY AND IT DIDN'T OCCUR TO LET THE IT DEPARTMENT STAFF KNOW THAT IT WAS BEING USED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
736234 ORLOCATE COUNTER, SPONGE, SURGICAL LWH HALDOR USA INC.

Patients

Seq Age Sex Outcome Treatment
1