1823260-2017-02349
Report
- Report Number
- 1823260-2017-02349
- Event Type
- Malfunction
- Date Received
- October 17, 2017
- Date of Event
- September 8, 2017
- Report Date
- November 1, 2017
- PMA / PMN Number
- K961481
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
A SPECIFIC ROOT CAUSE COULD NOT BE DETERMINED BASED ON THE PROVIDED INFORMATION. ADDITIONAL INFORMATION REQUIRED FOR THE INVESTIGATION WAS REQUESTED, BUT NOT PROVIDED. THE CUSTOMER DID NOT USE RECOMMENDED RACK ADAPTERS FOR 13 MM. DIAMETER TUBES. THIS COULD POTENTIALLY CAUSE A PIPETTING ISSUE. POSSIBLE ROOT CAUSES INCLUDE SAMPLE QUALITY AND INSUFFICIENT MAINTENANCE.
THIS EVENT OCCURRED IN (B)(6). (B)(4).
THE CUSTOMER STATED THAT THEY RECEIVED AN ERRONEOUS RESULT FOR ONE PATIENT SAMPLE TESTED FOR THE ELECSYS HCG + BETA TEST SYSTEM (HCGB) ON A COBAS E 411 IMMUNOASSAY ANALYZER (E411). THE PATIENT IS PREGNANT. THE SAMPLE INITIALLY RESULTED AS 0.134 IU/L AND THIS VALUE WAS REPORTED OUTSIDE OF THE LABORATORY. THE SAMPLE WAS REPEATED ON (B)(6) 2017, RESULTING AS > 10000 IU/L ACCOMPANIED BY A DATA FLAG AND WITH A 1:100 DILUTION, RESULTING AS 134846 IU/L ACCOMPANIED BY A DATA FLAG. NO ADVERSE EVENTS WERE ALLEGED TO HAVE OCCURRED WITH THE PATIENT. THE HCGB REAGENT LOT NUMBER WAS 210151. THE REAGENT EXPIRATION DATE WAS ASKED FOR, BUT NOT PROVIDED. QUALITY CONTROLS PERFORMED ON (B)(6) 2017 WERE WITHIN RANGE, BUT THE CONTROL TRACE SHOWS HIGH INACCURACY. THE CALIBRATION PERFORMED ON (B)(6) 2017 WAS WITHIN EXPECTATIONS.
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |