FDA Adverse Event Malfunction Summary report: N

1823260-2017-02343

MDR report key: 6954108 · Received October 17, 2017

Report

Report Number
1823260-2017-02343
Event Type
Malfunction
Date Received
October 17, 2017
Date of Event
October 3, 2017
Report Date
November 1, 2017
PMA / PMN Number
K100853
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

THE ISSUE WAS RESOLVED WITH THE REPLACEMENT OF THE WORN RINSE TUBING.

Additional Manufacturer Narrative · 1

UNIQUE IDENTIFIER (UDI)# (B)(4).

Description of Event or Problem · 1

THE CUSTOMER COMPLAINED OF AN ISSUE WITH THEIR COBAS 8000 C 702 MODULE. THE CUSTOMER FIRST NOTICED A PROBLEM WITH THE ANALYZER WHEN THEIR CONTROLS FOR ALB2 ALBUMIN GEN.2 WERE OUT OF RANGE. THE CUSTOMER DID NOT PROVIDE ANY SPECIFIC ALBUMIN PATIENT RESULTS AND THERE WAS NO INDICATION OF ANY PATIENTS BEING AFFECTED BY THE ALBUMIN RESULTS OBTAINED. THE FIELD ENGINEERING SPECIALIST FOUND DAMAGED TUBING ON THE CELL RINSE MECHANISM THAT WAS LEADING TO LEAKING INTO THE REACTION CELLS. HE FIXED THE DAMAGED TUBING AND OBSERVED THE ANALYZER WAS FUNCTIONING CORRECTLY. THE CUSTOMER PERFORMED CALIBRATION AND QC WHICH ALL WAS IN RANGE. THE CUSTOMER THEN REPEATED PATIENT SAMPLES AND PROVIDED THE HDLC3 HDL-CHOLESTEROL PLUS 3RD GENERATION (HDLC3) RESULTS FOR TWO PATIENTS OF WHICH BOTH ARE A REPORTABLE MALFUNCTION. FOR PATIENT #1 THE INITIAL HDLC3 RESULT WAS 143 MG/DL WITH A REPEAT RESULT OF 39 MG/DL. FOR PATIENT #2 THE INITIAL HDLC3 RESULT WAS 151 MG/DL WITH A REPEAT RESULT OF 45 MG/DL. THE INITIAL RESULTS FOR HDLC3 WERE REPORTED OUTSIDE OF THE LABORATORY. THE REPEAT RESULTS WERE DEEMED TO BE CORRECT AND CORRECTED REPORTS HAD TO BE ISSUED. THE CUSTOMER WAS UNSURE IF THERE WERE ANY ADVERSE EVENTS AND SAID HE WOULD NOT BE ABLE TO FIND OUT FOR SURE. THERE WAS NO PATIENT INFORMATION PROVIDED BY THE CUSTOMER. THE HDL-CHOLESTEROL REAGENT LOT WAS 200769 WITH AN EXPIRATION DATE THAT WAS REQUESTED BUT NOT PROVIDED. THE SAMPLES WERE ALIQUOTED BY A MODULAR PRE-ANALYTICS SYSTEM.

Patients

Seq Age Sex Outcome Treatment
1