CAREASSIST ES120/220/420
Report
- Report Number
- 3006697241-2017-00098
- Event Type
- Malfunction
- Date Received
- October 10, 2017
- Date of Event
- September 26, 2017
- Report Date
- September 26, 2017
- Manufacturer
- HILL-ROM MEXICO
- Product Code
- FNL
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA
- Reporter Occupation
- OTHER
Narratives
THE HILL-ROM TECHNICIAN FOUND THE LEFT AND RIGHT CAREGIVER CONTROLS NEEDED TO BE REPLACED. PER THE HILL-ROM SERVICE MANUAL THE BED SHOULD BE SUBJECT TO AN EFFECTIVE MAINTENANCE PROGRAM. AN ANNUAL SERVICE OF THE BED IS ADVISED IN ORDER TO MAINTAIN ITS CHARACTERISTICS AND PERFORMANCE. INSPECT THE CABLE ROUTING FOR PINCHING, BINDING, AND DAMAGE. MAKE SURE ALL FUNCTIONS ON THE CAREGIVER CONTROL OPERATE CORRECTLY. A SEARCH OF THE HILL-ROM MAINTENANCE RECORDS DID NOT SHOW HILL-ROM PERFORMED ANY PREVENTATIVE MAINTENANCE ON THIS BED. IT IS UNKNOWN IF THE FACILITY PERFORMS PREVENTATIVE MAINTENANCE ON THEIR BEDS. THE HILL-ROM TECHNICIAN REPLACED THE LEFT AND RIGHT CAREGIVER CONTROLS TO RESOLVE THE ISSUE. BASED ON THIS INFORMATION, NO FURTHER ACTION IS REQUIRED.
HILL-ROM RECEIVED A REPORT FROM THE ACCOUNT STATING THE FOOT OF BED MOVES ON IT'S OWN. THE BED WAS LOCATED AT THE ACCOUNT. THERE WAS NO SERIOUS INJURY REPORTED TO THE PATIENT/USER. THIS REPORT WAS FILED IN OUR COMPLAINT HANDLING SYSTEM AS (B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 718682 | CAREASSIST ES120/220/420 | A/C POWERED ADJUSTABLE HOSPITAL BED | FNL | HILL-ROM MEXICO | P1170G0000276 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |