FDA Adverse Event Malfunction Summary report: N

ORTHO PROVUE

MDR report key: 6923950 · Received October 6, 2017

Report

Report Number
1056600-2017-00086
Event Type
Malfunction
Date Received
October 6, 2017
Date of Event
September 25, 2017
Report Date
October 6, 2017
Manufacturer
MICROTYPING SYSTEMS
Product Code
KSZ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ID, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

THIS INSTRUMENT HAS BEEN INVESTIGATED. ON 9-26-17 AN OCD FIELD ENGINEER (FE) ARRIVED AT THE CUSTOMER SITE AND WENT THROUGH AND PERFORMED THE GRIPPER AND CAMERA ADJUSTMENTS. THE FE CREATED A NEW REFERENCE IMAGE AND VERIFIED THE VISIO BRILLO BRIGHTNESS IS 119 WHICH IS WITH IN SPECIFICATION OF 101-128. THE FE ALSO COMPLETE A PM IN ACCORDANCE WITH THE CURRENT SERVICE CD GUIDELINES AND PM INSTRUCTIONS. THE CUSTOMER RAN CONTROLS AND HAS ACCEPTED QC, PM, AND REPAIRS. REPAIRS HAVE RETURNED THIS INSTRUMENT TO EXPECTED OPERATION.

Description of Event or Problem · 1

THE CUSTOMER REPORTS THE PROVUE MISREAD A 1+ REACTION AS NEGATIVE FOR ONE PATIENT SAMPLE THAT WAS CLEARLY POSITIVE UPON VISUAL REVIEW. NO INCORRECT RESULTS WERE REPORTED. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
705545 ORTHO PROVUE AUTOMATED BLOOD GROUPING & ANTIBODY TEST SYSTEM KSZ MICROTYPING SYSTEMS 3.1.1

Patients

Seq Age Sex Outcome Treatment
1