FDA Adverse Event Injury Summary report: N

PRODIGY AUTOCODE

MDR report key: 6921503 · Received October 6, 2017

Report

Report Number
3005862821-2017-00096
Event Type
Injury
Date Received
October 6, 2017
Date of Event
August 21, 2017
Report Date
August 22, 2017
Manufacturer
OK BIOTECH CO., LTD.
Product Code
NBW
UDI-DI
00384841518505
PMA / PMN Number
K073118
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
NURSE

Narratives

Additional Manufacturer Narrative · 1

BECAUSE DEVICE WAS NOT RETURNED TO OK BIOTECH, THEREFORE, WE WERE UNABLE TO PERFORM FURTHER TESTING ON THE SUSPECTED DEVICE. OK BIOTECH REVIEWED THE MANUFACTURING RECORD OF THIS SUSPECTED DEVICE (METER SERIAL NUMBER # (B)(4)), AND THE METER WAS QUALIFIED AND RELEASED BY THE QUALITY CONTROL DEPARTMENT AND SHIPPED TO (B)(4) ON 10/28/2016. THE STRIP LOT # D160307-1 WAS MANUFACTURED ON 03/07/2016 AND EXPIRED IN 03/2018. OK BIOTECH RECEIVED NO COMPLAINTS FROM SAME MANUFACTURING BATCH OF STRIPS. WE TESTED THE RETAIN STRIPS OF D160309-1 WITH OUR IN HOUSE METER AND CONTROL SOLUTION, THE CONTROL SOLUTION TESTS FOR LEVEL LOW WERE 63/63 MG/DL; FOR LEVEL HIGH WERE 248/246 MG/DL. THE REQUEST CONTROL SOLUTION RANGES ARE: LEVEL LOW 30~80 MG/DL; LEVEL HIGH 210~310 MG/DL. ALL RESULTS WERE WITHIN THE ACCEPTANCE RANGE. PASS. WE ARE UNABLE TO CONFIRM THE COMPLAINT BECAUSE DEVICE WAS NOT RETURNED AND NO FURTHER INFORMATION FROM CUSTOMER HAS BEEN RECEIVED, THIS MATTER HAS TO BE CLOSED OUT WITH UNDETERMINED ROOT CAUSE.

Description of Event or Problem · 1

IT WAS REPORTED THAT MEDICAL ATTENTION WAS SOUGHT ON (B)(6) 2017 AFTER THE END USER RECEIVED HIGHER THAN NORMAL BLOOD GLUCOSE RESULTS FROM HER PRODIGY DIABETES METER. THE CALLER ALSO STATED THAT THE DESICCANTS IN THE TEST STRIP VIAL ARE PINK WHICH INDICATES IMPROPER STORAGE AND THAT COULD ATTRIBUTE TO INCONSISTENT BLOOD GLUCOSE READINGS. THE END USER WOULD NOT DISCLOSE ANY INFORMATION IN REGARDS TO THIS MEDICAL EVENT AND REQUESTED THAT WE NOT CONTACT HER ANYMORE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
702429 PRODIGY AUTOCODE BLOOD GLUCOSE MONITORING DEVICE NBW OK BIOTECH CO., LTD. 51850 52800 - D160307-1 00384841518505

Patients

Seq Age Sex Outcome Treatment
1 69 YR Required Intervention