QUICKIE QXI
Report
- Report Number
- 9616084-2017-00007
- Event Type
- Malfunction
- Date Received
- October 5, 2017
- Date of Event
- September 5, 2017
- Report Date
- September 5, 2017
- Manufacturer
- SUNRISE MEDICAL PRIVADA MISIONES
- Product Code
- IOR
- PMA / PMN Number
- K072153
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- KY, US
- Reporter Occupation
- PATIENT
Narratives
SUNRISE MEDICAL HAS INVESTIGATED THIS ISSUE. SUNRISE QUALITY INSPECTOR HAS INSPECTED ALL OF THE LIKE ITEMS IN STOCK SINCE WE HAVE NOT RECEIVED THE ALLEGED FAILED PRODUCT FROM THE END USER. OUT OF THE 52 PIECES IN STOCK IT IS CONFIRMED THAT NO ISSUES HAVE BEEN FOUND. THE SUPPLIER ALSO CAME TO THE SUNRISE FACILITY TO CONFIRM HOW THE ASSEMBLY WORKS AND TO TROUBLE SHOOT THE PRODUCT AS WELL. ACCORDING TO THAT INSPECTION, IT WAS ALSO CONFIRMED THAT THE ITEMS PERFORMED TO SPECIFICATION WITH NO FAILURES. REPLACEMENT REAR WHEELS WERE SHIPPED TO THE DEALER ON 9/6/2017, HOWEVER, WE ARE YET TO RECEIVE THE ORIGINAL PARTS. IT IS UNKNOWN WHAT THE ROOT CAUSE OF THIS ALLEGED FAILURE IS SINCE BEARINGS SIMPLY DO NOT JUST FALL OUT OF THE WHEEL ASSEMBLY WITHOUT SOME TYPE OF PHYSICAL DAMAGE DONE TO THE WHEELS OR AXELS. IF AND WHEN THESE PARTS ARE RECEIVED FROM THE DEALER, A FULL EVALUATION WILL BE PERFORMED AND A SUPPLEMENTAL REPORT WILL BE FILED WITH ANY RELEVANT FINDINGS.
PER END USER, WHEEL BEARINGS ARE FALLING OUT ON BOTH SIDES OF THE CHAIR. ABOUT A WEEK AFTER THE CHAIR WAS UTILIZED THIS STARTED TO HAPPEN. USER FELL OUT OF CHAIR THREE TIMES. ONE TIME ON EACH WHEEL. SCRAPED UP ARM A LITTLE WHEN USER FELL OUT OF CHAIR. USER WAS MOVING IN THE CHAIR WHEN THE BEARING FELL OUT OF THE WHEEL.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 698844 | QUICKIE QXI | MANUAL WHEELCHAIR | IOR | SUNRISE MEDICAL PRIVADA MISIONES | EIF6 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |