FDA Adverse Event Malfunction Summary report: N

QUICKIE QXI

MDR report key: 6917972 · Received October 5, 2017

Report

Report Number
9616084-2017-00007
Event Type
Malfunction
Date Received
October 5, 2017
Date of Event
September 5, 2017
Report Date
September 5, 2017
Manufacturer
SUNRISE MEDICAL PRIVADA MISIONES
Product Code
IOR
PMA / PMN Number
K072153
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
KY, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

SUNRISE MEDICAL HAS INVESTIGATED THIS ISSUE. SUNRISE QUALITY INSPECTOR HAS INSPECTED ALL OF THE LIKE ITEMS IN STOCK SINCE WE HAVE NOT RECEIVED THE ALLEGED FAILED PRODUCT FROM THE END USER. OUT OF THE 52 PIECES IN STOCK IT IS CONFIRMED THAT NO ISSUES HAVE BEEN FOUND. THE SUPPLIER ALSO CAME TO THE SUNRISE FACILITY TO CONFIRM HOW THE ASSEMBLY WORKS AND TO TROUBLE SHOOT THE PRODUCT AS WELL. ACCORDING TO THAT INSPECTION, IT WAS ALSO CONFIRMED THAT THE ITEMS PERFORMED TO SPECIFICATION WITH NO FAILURES. REPLACEMENT REAR WHEELS WERE SHIPPED TO THE DEALER ON 9/6/2017, HOWEVER, WE ARE YET TO RECEIVE THE ORIGINAL PARTS. IT IS UNKNOWN WHAT THE ROOT CAUSE OF THIS ALLEGED FAILURE IS SINCE BEARINGS SIMPLY DO NOT JUST FALL OUT OF THE WHEEL ASSEMBLY WITHOUT SOME TYPE OF PHYSICAL DAMAGE DONE TO THE WHEELS OR AXELS. IF AND WHEN THESE PARTS ARE RECEIVED FROM THE DEALER, A FULL EVALUATION WILL BE PERFORMED AND A SUPPLEMENTAL REPORT WILL BE FILED WITH ANY RELEVANT FINDINGS.

Description of Event or Problem · 1

PER END USER, WHEEL BEARINGS ARE FALLING OUT ON BOTH SIDES OF THE CHAIR. ABOUT A WEEK AFTER THE CHAIR WAS UTILIZED THIS STARTED TO HAPPEN. USER FELL OUT OF CHAIR THREE TIMES. ONE TIME ON EACH WHEEL. SCRAPED UP ARM A LITTLE WHEN USER FELL OUT OF CHAIR. USER WAS MOVING IN THE CHAIR WHEN THE BEARING FELL OUT OF THE WHEEL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
698844 QUICKIE QXI MANUAL WHEELCHAIR IOR SUNRISE MEDICAL PRIVADA MISIONES EIF6

Patients

Seq Age Sex Outcome Treatment
1