FDA Adverse Event Injury Summary report: N

ONE TOUCH ULTRA MINI METER

MDR report key: 6913926 · Received October 4, 2017

Report

Report Number
MW5072578
Event Type
Injury
Date Received
October 4, 2017
Date of Event
October 2, 2017
Report Date
October 2, 2017
Manufacturer
LIFE SCAN
Product Code
NBW
Adverse Event
Yes
Report Source
Voluntary report
Reporter Location
CO, US
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

MY BLOOD GLUCOSE METER IS GIVING INCORRECT READINGS. I USE A ONE TOUCH MINI BLOOD GLUCOSE METER. RECENTLY, I HAVE BEEN EXPERIENCING LOW BLOOD SUGAR FOLLOWING BOLUS BASED ON THE BLOOD GLUCOSE READINGS. I TESTED THE METER WITH CONTROL SOLUTION FROM LOT NUMBER 8A2A83 WHICH GAVE A READING OF 212. ACCORDING TO THE BLOOD STRIP CONTAINER. THE TOP OF THE SPECIFICATION IS 157 MG/DL. I NOTICED THAT THE CONTROL SOLUTION WAS OUT OF SPEC, SO I PERFORMED A TEST WITH ANOTHER METER BY FIRST DISPENSING THE CONTROL SOLUTION ONTO A PLATE AND SAMPLING FROM THIS SAMPLE BY BOTH METERS. AS NOTED, THE MINI MED READING WAS OUT OF SPEC. THE OTHER METER WAS IN-SPEC AT 147MG/DL. I CALLED CUSTOMER SERVICE BUT THEY COULD NOT UNDERSTAND THAT I HAVE ELIMINATED THE SOLUTION AS A SOURCE OF THE ERROR. OF COURSE, THIS IS A SERIOUS ISSUE GIVEN THAT DIABETICS BOLUS ACCORDING TO THESE READINGS. I SUSPECT THIS ISSUE HAS BEEN CAUSING LOW-BLOOD SUGAR IN MY HOME OF 3 TYPE 1 DIABETICS INCLUDING MYSELF.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
694135 ONE TOUCH ULTRA MINI METER ONE TOUCH ULTRA MINI METER NBW LIFE SCAN ULTRA MINI METER

Patients

Seq Age Sex Outcome Treatment
1 52 YR Other