Description of Event or Problem · 1
MY BLOOD GLUCOSE METER IS GIVING INCORRECT READINGS. I USE A ONE TOUCH MINI BLOOD GLUCOSE METER. RECENTLY, I HAVE BEEN EXPERIENCING LOW BLOOD SUGAR FOLLOWING BOLUS BASED ON THE BLOOD GLUCOSE READINGS. I TESTED THE METER WITH CONTROL SOLUTION FROM LOT NUMBER 8A2A83 WHICH GAVE A READING OF 212. ACCORDING TO THE BLOOD STRIP CONTAINER. THE TOP OF THE SPECIFICATION IS 157 MG/DL. I NOTICED THAT THE CONTROL SOLUTION WAS OUT OF SPEC, SO I PERFORMED A TEST WITH ANOTHER METER BY FIRST DISPENSING THE CONTROL SOLUTION ONTO A PLATE AND SAMPLING FROM THIS SAMPLE BY BOTH METERS. AS NOTED, THE MINI MED READING WAS OUT OF SPEC. THE OTHER METER WAS IN-SPEC AT 147MG/DL. I CALLED CUSTOMER SERVICE BUT THEY COULD NOT UNDERSTAND THAT I HAVE ELIMINATED THE SOLUTION AS A SOURCE OF THE ERROR. OF COURSE, THIS IS A SERIOUS ISSUE GIVEN THAT DIABETICS BOLUS ACCORDING TO THESE READINGS. I SUSPECT THIS ISSUE HAS BEEN CAUSING LOW-BLOOD SUGAR IN MY HOME OF 3 TYPE 1 DIABETICS INCLUDING MYSELF.